Tableau Responsive Theme - Support Thread

[Enzo]

Has anyone figured out why this error occurs?


One moment categories list fine, you add a product and BAM! This error pops up.

I can see the products loading on the front page carousel but if you search for a product or click on categories this error pops up.

[DArnaez]

I installed Tableau but it seems it was a good idea. My site is www.cryo64.com and now I finally found a comment where says why the banner wasn't showing. But now even I change the images it still showing the images in the demo. Only the first image that I replace it for the one that come in the demo.. THe categories are no more linkables. The nice images below showed in the demo don't appear. Please help!!! Thanks

[DArnaez]

Finally I resolved all the problems. THe banner works. I realized that the images only change if you modify the html code. Thanks Numinix! I hope to buy some of your stuff in the future. However I think to move to Prestashop, so I hope you sell modules for that. Thanks!

[DArnaez]

A new problem. Now customers are clamming for the DOWNLOAD BUTTON in theirs orders. Is missing!

[numinix]

A new problem. Now customers are clamming for the DOWNLOAD BUTTON in theirs orders. Is missing!

Tableau originally did not come with the Download Product template with it. We will be adding this with our next release.

[RickyDicky]

I am currently trying to get the accordion on the product info pages to work. Has anybody had any success with this?

So far I have tried adding a column to the database in the table product_descriptions titled product_descriptions2. Then I have attempted to use the data from this table in the tpl_product_info.php template in the same way that the first description (product_descriptions) is referenced.

The first tab of the accordion (Product Description):

<section class="tab-content">
			<h3 class="tab"><?php echo TEXT_TAB_ACCORDION_DESCRIPTION; ?></h3>
			<!--bof Product description -->
				<?php if ($products_description != '') { ?>
				<div id="productDescription1" class="productGeneral biggerText"><?php echo stripslashes($products_description); ?></div>
				<?php } ?>
			<!--eof Product description -->
		</section>

The second tab of the accordion (was called specification, now renamed to Ingredients):

		<section class="tab-content">
			<h3 class="tab">INGREDIENTS</h3>
			<!--bof Product description2 -->
				<div>
				<?php if ($products_description2 != '') { ?>
				<div id="productDescription2" class="productGeneral biggerText"><?php echo stripslashes($products_description2); ?></div>
				<?php } ?>
				
				</div>
			<!--eof Product description2 -->
		</section>

So far this has not worked, and has only resulted in a blank specifications/ingredients tab.

Any tips on how to get this to work?
Site is at: http://www.akin.co.nz/

[RickyDicky]

I am currently trying to get the accordion on the product info pages to work. Has anybody had any success with this?

So far I have tried adding a column to the database in the table product_descriptions titled product_descriptions2. Then I have attempted to use the data from this table in the tpl_product_info.php template in the same way that the first description (product_descriptions) is referenced.

The first tab of the accordion (Product Description):

<section class="tab-content">
			<h3 class="tab"><?php echo TEXT_TAB_ACCORDION_DESCRIPTION; ?></h3>
			<!--bof Product description -->
				<?php if ($products_description != '') { ?>
				<div id="productDescription1" class="productGeneral biggerText"><?php echo stripslashes($products_description); ?></div>
				<?php } ?>
			<!--eof Product description -->
		</section>

The second tab of the accordion (was called specification, now renamed to Ingredients):

		<section class="tab-content">
			<h3 class="tab">INGREDIENTS</h3>
			<!--bof Product description2 -->
				<div>
				<?php if ($products_description2 != '') { ?>
				<div id="productDescription2" class="productGeneral biggerText"><?php echo stripslashes($products_description2); ?></div>
				<?php } ?>
				
				</div>
			<!--eof Product description2 -->
		</section>

So far this has not worked, and has only resulted in a blank specifications/ingredients tab.

Any tips on how to get this to work?
Site is at: http://www.akin.co.nz/

In response to my own question!

It was actually quite easy to get the second description working. Just need to install Numinix Product Fields and then install the second description module. Then the second description will be enabled. If you have trouble running the SQL command (as I did) then try executing it from withing PHPmyadmin, and check that the table it is trying to create doesn't already exist. If it does exist then just exclude the statement to add a table. Hope this helps anyone who is confused like I was.

[numinix]

Has anyone figured out why this error occurs?


One moment categories list fine, you add a product and BAM! This error pops up.

I can see the products loading on the front page carousel but if you search for a product or click on categories this error pops up.

Can you please let us know the following:

1) Does the product you are adding have attributes?
2) What side boxes do you have enabled?