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  1. #1
    Join Date
    May 2008
    Posts
    30
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by numinix View Post
    Are there any JavaScript errors on the page?

    We've also been told that mod_security can cause conflicts with the template configuration. Please have your host check into that. They may need to disable the mod or adjust the security rules.
    Yes Numinix, you were right and it was an issue caused by the mod_security... I got in touch with namecheap.com, they have white listed the necessary rules and the template configuration now works as expected.

    Great and prompt support from both Numinix and Namecheap... excellent
    Flavio

  2. #2
    Join Date
    Apr 2012
    Posts
    17
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    0

    Default Re: Tableau Responsive Theme - Support Thread

    Hi,

    This is a very wonderful template and I plan to use it for my next upgrade to 1.5.3

    Currently I am testing it, and would like your help to resolve it.

    The in Categories (Header)menu the second level box opens from top ( and it's height is equal to Category 1 level Box),

    I want it to do following:

    1) open right adjacent to parent category
    2) Size of Category Level 2 Box to be relative to number of category only, (not full box)

    Currently it is like this:

    Click image for larger version. 

Name:	tableau_01.jpg 
Views:	164 
Size:	53.3 KB 
ID:	14818

    I want it to look like this.

    Click image for larger version. 

Name:	index.jpg 
Views:	133 
Size:	4.8 KB 
ID:	14819

    Please help!

  3. #3
    Join Date
    Apr 2012
    Posts
    17
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by kapil_sb View Post
    Hi,

    This is a very wonderful template and I plan to use it for my next upgrade to 1.5.3

    Currently I am testing it, and would like your help to resolve it.

    The in Categories (Header)menu the second level box opens from top ( and it's height is equal to Category 1 level Box),

    I want it to do following:

    1) open right adjacent to parent category
    2) Size of Category Level 2 Box to be relative to number of category only, (not full box)

    Currently it is like this:

    Click image for larger version. 

Name:	tableau_01.jpg 
Views:	164 
Size:	53.3 KB 
ID:	14818

    I want it to look like this.

    Click image for larger version. 

Name:	index.jpg 
Views:	133 
Size:	4.8 KB 
ID:	14819

    Please help!
    Hi numinix,

    I have tried many CSS combinations, but I am not able to get desired result. As I m no expert in this,

    I request you help me with this.

  4. #4
    Join Date
    Apr 2012
    Posts
    17
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by kapil_sb View Post
    Hi,

    This is a very wonderful template and I plan to use it for my next upgrade to 1.5.3

    Currently I am testing it, and would like your help to resolve it.

    The in Categories (Header)menu the second level box opens from top ( and it's height is equal to Category 1 level Box),

    I want it to do following:

    1) open right adjacent to parent category
    2) Size of Category Level 2 Box to be relative to number of category only, (not full box)

    Currently it is like this:

    Click image for larger version. 

Name:	tableau_01.jpg 
Views:	164 
Size:	53.3 KB 
ID:	14818

    I want it to look like this.

    Click image for larger version. 

Name:	index.jpg 
Views:	133 
Size:	4.8 KB 
ID:	14819

    Please help!
    Hi

    I tried Firefox Inspect element also, and it shows it as inline css.

    I would really appreciate is anyone can help me with this small thing (i hope it is small CSS change somewhere).

  5. #5
    Join Date
    Jul 2011
    Posts
    57
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Hi
    i have just installed this template and all is well front end
    but now when i try to login to my admin side (backend i cannot find it all i am getting is WARNING: An Error occurred, please refresh the page and try again.
    this did not happen before until i installed this template
    i accessed my admin area buy url mydomain.com/adminname but if i type in this now all i get is WARNING: An Error occurred, please refresh the page and try again. so cannot access the admin backend
    any ideas
    admin file is there so is login .php and index.php
    Thanks

  6. #6
    Join Date
    Apr 2007
    Location
    Vancouver, Canada
    Posts
    1,566
    Plugin Contributions
    74

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by koi koi View Post
    Hi
    i have just installed this template and all is well front end
    but now when i try to login to my admin side (backend i cannot find it all i am getting is WARNING: An Error occurred, please refresh the page and try again.
    this did not happen before until i installed this template
    i accessed my admin area buy url mydomain.com/adminname but if i type in this now all i get is WARNING: An Error occurred, please refresh the page and try again. so cannot access the admin backend
    any ideas
    admin file is there so is login .php and index.php
    Thanks
    Take a look at your error logs located in the /logs/ directory. There is a fatal error that needs to be addressed.

  7. #7
    Join Date
    Jul 2011
    Posts
    57
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by numinix View Post
    Take a look at your error logs located in the /logs/ directory. There is a fatal error that needs to be addressed.
    hi
    This is what i got

    [24-Jan-2015 15:54:06 Europe/London] PHP Fatal error: 1050:Table 'znc_hide_categories' already exists :: RENAME TABLE hide_categories TO znc_hide_categories ==> (as called by) /home/sites/mydomain.com/public_html/mobile/adminname/includes/installers/tableau/1_3_2.php on line 3 <== in /home/sites/mydomiain.com/public_html/mobile/includes/classes/db/mysql/query_factory.php on line 155

    Thanks

  8. #8
    Join Date
    Nov 2013
    Location
    Dorset, UK
    Posts
    124
    Plugin Contributions
    0

    Idea or Suggestion Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by koi koi View Post
    hi
    This is what i got

    [24-Jan-2015 15:54:06 Europe/London] PHP Fatal error: 1050:Table 'znc_hide_categories' already exists :: RENAME TABLE hide_categories TO znc_hide_categories ==> (as called by) /home/sites/mydomain.com/public_html/mobile/adminname/includes/installers/tableau/1_3_2.php on line 3 <== in /home/sites/mydomiain.com/public_html/mobile/includes/classes/db/mysql/query_factory.php on line 155

    Thanks
    Hi,

    I think this is the same issue as post #188.

    I quickly restored the admin as follows:

    1. Open admin\includes\installers\tableau\1_3_2.php in a txt editor.
    2. Comment out (//) lines 2 & 22 then save the file. Now try admin again.

    Worked for me. I don't know if this has any negative impact elsewhere but it solves my issue with no apparent affect. My template installed correctly up to current version 1.3.4 and appears fine. Maybe Numinix might be able to advise.

    Also if Numinix is able to help, will you be releasing an update for this template for Zencart 1.5.4??

    Regards

 

 

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