Tableau Responsive Theme - Support Thread

[SpaceMonkey]

Hi,

I have installed this template and like it very much . However I have one problem, when I attempt to change the logo, social links or anything on the configure template page in admin it crashes my browser with the following error "Internet Explorer cannot read this webpage format" HTTP 406.

I have tested on 1.51 & 1.53 and get the same issue. Firefox & IE. I have tried reinstalling a new store but keep getting the same issue. Can anyone help.

Please.

This problem resolved itself...... Strange! I raised a ticket with GoDaddy and thought was leaning towards mod_sec2. They have advised they made no changes (but closed the ticket) and are unable to tell me what the issue was. My Zen logs were not generating any error reports and "apparently" neither was the server....... Anyway works lovely...... Thank you.

[SpaceMonkey]

Hi everyone.

Is anyone able to help with getting twitter running?

I have supplied the information required in twitter/index.php and added the Twitter Account name via the admin. All I get is a flash message saying "searching Twitter..." and then nothing. Obviously I have checked the Keys & Tokens are correct.

Any suggestions would be good.

Cheers All

[SpaceMonkey]

Hi everyone.

Is anyone able to help with getting twitter running?

I have supplied the information required in twitter/index.php and added the Twitter Account name via the admin. All I get is a flash message saying "searching Twitter..." and then nothing. Obviously I have checked the Keys & Tokens are correct.

Any suggestions would be good.

Cheers All

Sorted. Was in twitter/index.php line 47.

Changed from:

// Path to writable cache directory
private $cache_dir = './';


Changed to:

// Path to writable cache directory
private $cache_dir = 'https://mysite.com/cache/';

Hope this helps others...

[DrByte]

Changed to:

// Path to writable cache directory
private $cache_dir = 'https://mysite.com/cache/';

Highly unlikely that that's a safe change. No writable directory on your server should ever be directly referred to in an http URL. That's a security mess waiting to happen.
It would be better to to use '/home/your_username/public_html/cache/' or whatever the complete path for DIR_FS_SQL_CACHE is in your /includes/configure.php file.

[SpaceMonkey]

Highly unlikely that that's a safe change. No writable directory on your server should ever be directly referred to in an http URL. That's a security mess waiting to happen.
It would be better to to use '/home/your_username/public_html/cache/' or whatever the complete path for DIR_FS_SQL_CACHE is in your /includes/configure.php file.

Perfect.......... Works

Thank you for the advice Sensei.

[igtech]

So I was able to use Zen Cart fine then uploaded this template. The front end shows fine but the admin area wont load i get error

WARNING: An Error occurred, please refresh the page and try again.

All forms of refresh and using a different pc also didn't help.

I checked the error log and got

[08-Jan-2015 19:49:27 America/Detroit] PHP Fatal error: 1050:Table 'zen_hide_categories' already exists :: RENAME TABLE hide_categories TO zen_hide_categories ==> (as called by) /home/bienville/public_html/cart/zcadmin/includes/installers/tableau/1_3_2.php on line 3 <== in /home/bienville/public_html/cart/includes/classes/db/mysql/query_factory.php on line 155

When I check the 1_3_2.php line 3

$db->Execute("RENAME TABLE hide_categories TO ". TABLE_HIDDEN_CATEGORIES);

Does anyone have any ideas.

Please

[Steely Ramon]

Hello,

I'm adding images to the "about us" page. Where do I need to upload the image files?

Thanks!

[SpaceMonkey]

So I was able to use Zen Cart fine then uploaded this template. The front end shows fine but the admin area wont load i get error

WARNING: An Error occurred, please refresh the page and try again.

All forms of refresh and using a different pc also didn't help.

I checked the error log and got

[08-Jan-2015 19:49:27 America/Detroit] PHP Fatal error: 1050:Table 'zen_hide_categories' already exists :: RENAME TABLE hide_categories TO zen_hide_categories ==> (as called by) /home/bienville/public_html/cart/zcadmin/includes/installers/tableau/1_3_2.php on line 3 <== in /home/bienville/public_html/cart/includes/classes/db/mysql/query_factory.php on line 155

When I check the 1_3_2.php line 3

$db->Execute("RENAME TABLE hide_categories TO ". TABLE_HIDDEN_CATEGORIES);

Does anyone have any ideas.

Please

This one was also something that happened to me. I solved it as follows (updated from page 19 this thread).


1. Open admin\includes\installers\tableau\1_3_2.php in a txt editor.
2. Comment out (//) line 2 & then delete line 22 (only a curly brace } on this line) then save and upload the file.

Worked for me. I don't know if this has any negative impact elsewhere but it solves my issue with no apparent affect. My template installed correctly up to current version 1.3.4 and appears fine. Maybe an expert might be able to advise.

I hope this helped.

[Steely Ramon]

Highly unlikely that that's a safe change. No writable directory on your server should ever be directly referred to in an http URL. That's a security mess waiting to happen.
It would be better to to use '/home/your_username/public_html/cache/' or whatever the complete path for DIR_FS_SQL_CACHE is in your /includes/configure.php file.

Can someone elaborate on this. I've looked everywhere in my directory. I double checked all of my twitter codes. All correct. The feed is still directed to the numinix feed.

Thanks,

Ray

[SpaceMonkey]

Can someone elaborate on this. I've looked everywhere in my directory. I double checked all of my twitter codes. All correct. The feed is still directed to the numinix feed.

Thanks,

Ray

Hi Ray,

Posts #191 to #195 cover this, but I suggest creating your twitter api in their developer centre and then pasting the keys as described into twitter/index.php lines 27,30,33 & 36.

The final bit is the writable cache. Not mentioned much in the installation instructions it might need changing also. This is:

twitter/index.php line 48 needs to be changed. Example below.

Changed from:
// Path to writable cache directory
private $cache_dir = './';


Changed to:
// Path to writable cache directory
private $cache_dir = '/home/examplename/public_html/cache/';

To find the correct path refer to "DIR_FS_SQL_CACHE" in your /includes/configure.php

Hope that helps.