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  1. #1
    Join Date
    May 2014
    Location
    Planet Earth
    Posts
    18
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlapped on top of the product image. Here is a pic:

    Click image for larger version. 

Name:	Capture.jpg 
Views:	144 
Size:	19.3 KB 
ID:	15467

    This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

    At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortunately, this resulted in the same problem.

    I also tried comparing css from my test site and the demo site on numinix.com and couldn't find a difference.

    Also, I currently have this installed on an xampp installation. I did have this installed on my hosted account and my hosted account is where I tried the three fresh installs. In every case, the resulting overlap issue occured. I only have this installed locally with xampp now so I cannot provide a link at this time.

    If anyone else has experienced this problem and has an answer for what is happening, I would appreciate your solution.

    Thanks.

  2. #2
    Join Date
    Apr 2007
    Location
    Vancouver, Canada
    Posts
    1,566
    Plugin Contributions
    74

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by Enzo View Post
    Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlapped on top of the product image. Here is a pic:

    Click image for larger version. 

Name:	Capture.jpg 
Views:	144 
Size:	19.3 KB 
ID:	15467

    This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

    At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortunately, this resulted in the same problem.

    I also tried comparing css from my test site and the demo site on numinix.com and couldn't find a difference.

    Also, I currently have this installed on an xampp installation. I did have this installed on my hosted account and my hosted account is where I tried the three fresh installs. In every case, the resulting overlap issue occured. I only have this installed locally with xampp now so I cannot provide a link at this time.

    If anyone else has experienced this problem and has an answer for what is happening, I would appreciate your solution.

    Thanks.
    Hello -

    Can you please provide us with a link to your site?

  3. #3
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    303
    Plugin Contributions
    3

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by Enzo View Post
    Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlapped on top of the product image. Here is a pic:

    Click image for larger version. 

Name:	Capture.jpg 
Views:	144 
Size:	19.3 KB 
ID:	15467

    This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

    At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortunately, this resulted in the same problem.

    I also tried comparing css from my test site and the demo site on numinix.com and couldn't find a difference.

    Also, I currently have this installed on an xampp installation. I did have this installed on my hosted account and my hosted account is where I tried the three fresh installs. In every case, the resulting overlap issue occured. I only have this installed locally with xampp now so I cannot provide a link at this time.

    If anyone else has experienced this problem and has an answer for what is happening, I would appreciate your solution.

    Thanks.
    I am having the same issue on only some of the products... I haven't really dug into it yet but I think it has to do with the size of the image for that item...
    You can see it here on this item - 17-076
    and not here on this item - 17-074

    I'm thinking image issue due to the fast the degree of overlap varies... see here - 20-013

  4. #4
    Join Date
    Aug 2015
    Location
    UK
    Posts
    14
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

    using the latest 1.54 of zencart and have installed fec and tableau template.

  5. #5
    Join Date
    Apr 2007
    Location
    Vancouver, Canada
    Posts
    1,566
    Plugin Contributions
    74

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by MIKEYFM View Post
    Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

    using the latest 1.54 of zencart and have installed fec and tableau template.
    Can you please let us know where your site is? Thanks!

  6. #6
    Join Date
    Aug 2015
    Location
    UK
    Posts
    14
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    currently on my 'localhost' on my laptop.

    I also have another issue that when I click through the categories menu and get to the category I want, when it loads I get the top part of the page but no products or footer then show up.

    Sorry to give you two issues.

    I will try to load this to live server so you can see.

  7. #7
    Join Date
    Jun 2005
    Location
    Kelowna, BC Canada
    Posts
    1,075
    Plugin Contributions
    6

    Default Re: Tableau Responsive Theme - Support Thread

    That half-loading thing is a dead giveaway that you have a PHP syntax error. Check your logs. They are found in the "logs" folder in your store root.

  8. #8
    Join Date
    Aug 2015
    Location
    UK
    Posts
    14
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    s_mack

    Thank you for that pointer. most helpful - product listing file had an error. I have tried to install google analytics and obviously done it incorrectly. Product listing now showing. Thank you.

  9. #9
    Join Date
    Aug 2015
    Location
    UK
    Posts
    14
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by MIKEYFM View Post
    Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

    using the latest 1.54 of zencart and have installed fec and tableau template.
    I have found the answer to this issue:

    in the stylesheet.php file there is the ref as below:

    Code:
    #search-wrapper input[type="submit"] {
    		background: transparent url(<?php echo $template->get_template_dir('arrow_nav_hover_up.png', DIR_WS_TEMPLATE, $current_page_base,'images').'/arrow_nav_hover_up.png'; ?>) 0 0 no-repeat;
    this image file: arrow_nav_hover_up.png does not exist but I have replaced with bg_button_search.png and now works.

    Hope the helps any others with the same issue.

  10. #10
    Join Date
    Feb 2006
    Posts
    130
    Plugin Contributions
    0

    Default Re: Tableau Responsive Theme - Support Thread

    Thank you for the great theme.

    I am running ZC 1.5.4 and Tableau 1.5.1

    My problem is the "Order History" page is not displaying the customers orders correctly in their accounts.
    The links for "View 5 | 10 | 15 " do not work correctly.

    Is this a known bug that was fixed in Tableau 1.5.2?

    Thank you for your support.

 

 
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