Quote Originally Posted by panelcleaner View Post
instructions were followed
No, you did not or we would have more information to go on in providing an answer. They are called posting tips and you even had to erase them when you posted. You got one of the first three though all are pertinent.

For instance, unless you are using an "auto loader", there should be NO zcadmin. Admin should be the first thing that is changed and, if you had done an installation from the zip files, it would have been renamed for you. Some hosts allow access to "auto loaders" that create a zcadmin. Even so, it is for the admin and NOT the catalog portion.

Confusing the two can be exactly what is causing your problem as both the catalog and the admin have includes folders. Often a file meant for the admin winds up in the catalog or vice versa.

Thus, you need to have only one folder with admin, and upload the files as directed by the Tableau files to the catalog. Since you changed your_catalog to zc admin, all the files would go there.

I can see where the placement might be confusing as the folder structure of the download is incorrect. The one thing I did not read is the layout of the mod from Numinix. For some reason, the YOUR_ADMIN is included inside the YOUR_CATALOG folder. This is NOT standard practice and makes it all the more apparent that files were placed in the wrong location. Some will just drop the YOUR_CATALOG folder into the root of the store and wonder why the template does not show up as a choice in the admin. Sounds familiar.

For clarification, make sure your load is NOT from an auto loader then:


  1. Unzip the tableau mod in a new folder.
  2. Move the YOUR_ADMIN folder outside the YOUR_CATALOG folder so that the folder list would be
    • docs
    • YOUR_ADMIN
    • YOUR_CATALOG
    • .gitignore
    • license.txt
    • readme.txt
    • uninstall.sql

  3. Load the YOUR_ADMIN files to the "admin" directory
  4. Load the YOUR_CATALOG files to the root of your site.


BTW, I'd really be interested in a link to the Zen Cart instructions that had you rename YOUR_CATALOG to zcadmin.