assitance with First Data

[RixStix]

When you followed steps 1-6 in the setup instruction given in the first link that you posted. Those are the steps which will obtain that PEM file. Results from each step?

[linniedarling]

Cannot do the steps in the "How to Set Up the FirstData Global Gateway API / Linkpoint API / YourPay API Payment Module"

because there are no links as described in my account page(s) for First Data - I have checked everything. That is why I called them. I assumed the ZC FAQ was out of date and I needed to obtain the PEM or unlock the download for the PEM by calling.

The First Data people know nothing about a PEM. I wanted to attempt getting more information before sallying back to their phone support, if, indeed, I need a PEM.

Thanks!