Can I stop customers from entering alternate shipping address?

[sampook]

My web site was set up using Zen-cart. The person who set up my web site is always resistant to help me with any kind of change and I thought I would contact you direct for some assistance. Can you please tell me if there is a way to remove the shipping address option when a customer is creating a new order from my web store: www.thehairextensionboutique.com

We have had a few fraudulent orders, where customer ships to a different name and address than billing address, and we have had several chargebacks. To eliminate this problem, I would like to be able to delete the "ship to" information as an option.

Your help will be greatly appreciated.

Regards
Sharyn
The Hair Extension Boutique

[DrByte]

You could try going to Admin->Configuration->Maximum Values, and change "Address Book Entries" to 1.
That will prevent customers from being able to add any other addresses.

[sampook]

Is there a way to delete the message during check out that says you can change your shipping address by clicking the edit link?

[Trinity14]

Is there a way to delete the message during check out that says you can change your shipping address by clicking the edit link?

Yes, edit the following four files:

includes/templates/YOUR_TEMPLATE/templates/tpl_checkout_shipping_default.php
around line 27 add in the red

<div class="buttonRow forward"><?php //echo '<a href="' . $editShippingButtonLink . '">' . zen_image_button(BUTTON_IMAGE_CHANGE_ADDRESS, BUTTON_CHANGE_ADDRESS_ALT) . '</a>'; ?></div>
<?php } ?>

includes/templates/YOUR_TEMPLATE/templates/tpl_checkout_payment_default.php
around line 45 add in the red

<div class="buttonRow forward"><?php //echo '<a href="' . zen_href_link(FILENAME_CHECKOUT_PAYMENT_ADDRESS, '', 'SSL') . '">' . zen_image_button(BUTTON_IMAGE_CHANGE_ADDRESS, BUTTON_CHANGE_ADDRESS_ALT) . '</a>'; ?></div>

then edit your text to reflect your changes here:
includes/languages/english/YOUR_TEMPLATE/checkout_payment.php
around line 16

define('TEXT_SELECTED_BILLING_DESTINATION', 'Your billing address is shown to the left. The billing address should match the address on your credit card statement.');

and here:
includes/languages/english/YOUR_TEMPLATE/checkout_shipping.php
around line 16

define('TEXT_CHOOSE_SHIPPING_DESTINATION', 'Your order will be shipped to the address at the left.');

Hope that helps,