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  1. #21
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    Default Re: Unable to delete customer

    Quote Originally Posted by plc613 View Post
    Both are "88952634" which is the same as almost every entry for this customer.
    That suggests they used some sort of bot to create the account.
    .

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  2. #22
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    Default Re: Unable to delete customer

    Quote Originally Posted by DrByte View Post
    That suggests they used some sort of bot to create the account.
    That was my gut feeling...And to add to your earlier comment; For whatever reason I don't have China in my list of countries!?

  3. #23
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    Default Re: Unable to delete customer

    Okay. Thanks.

  4. #24
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    Default Re: Unable to delete customer

    So I looked up another customer to get their country_ and zone_ ids and used that to populate this rogue customers entries and was then able to delete the account.

  5. #25
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    Default Re: Unable to delete customer

    Quote Originally Posted by plc613 View Post
    That was my gut feeling...And to add to your earlier comment; For whatever reason I don't have China in my list of countries!?
    Turns out in the front end China is an option but in the admin it's not listed. All evidence seems to point to the entry having been deleted...Is that simple/possible to restore?

  6. #26
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    Default Re: Unable to delete customer

    Quote Originally Posted by plc613 View Post
    So I looked up another customer to get their country_ and zone_ ids and used that to populate this rogue customers entries and was then able to delete the account.
    Very crafty!

  7. #27
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    Default Re: Unable to delete customer

    the country(China) appears to be properly listed in the db:

    44
    China
    CN
    CHN
    1
    Last edited by plc613; 22 Apr 2014 at 08:13 PM.

  8. #28
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    Default Re: Unable to delete customer

    Quote Originally Posted by lat9 View Post
    Very crafty!
    So is that a safe method to apply to my live site? I did this on my dev...

  9. #29
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    Default Re: Unable to delete customer

    Quote Originally Posted by plc613 View Post
    So is that a safe method to apply to my live site? I did this on my dev...
    Yes you can. But it's a hack, and shouldn't be something you do on any regular basis.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #30
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    Default Re: Unable to delete customer

    Quote Originally Posted by DrByte View Post
    Yes you can. But it's a hack, and shouldn't be something you do on any regular basis.
    Yes. Of course. It's just to kick the rogue account. So I suppose captcha would have prevented this...

 

 
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