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  1. #1
    Join Date
    Jul 2013
    Posts
    8
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    Default Security Clearance issue after installing a module

    I just installed the Bongo module into my 1.3.9g zencart site. Everything went fine, until I went to the 'Bongo Settings' page to configure it. It was there that I was presented with the message, "Sorry, your security clearance doesn't allow you to access this resource."

    I then went to admin profiles and checked every box. When I saved it, it unchecked many of the boxes, but more was selected than before. I then went to check 'Bongo Settings'. I was able to get past the error message, but presented with a blank screen.

    I believe that I am the top level admin. I only have access to my account, and didn't build this site out. The other account holders are unknown to me. I also don't have issues going into any other area of our admin panel.

    Error message > http://screencast.com/t/zjQyGdvv
    Error page after selecting boxes in admin settings > http://screencast.com/t/8y3rZrzpj
    Admin Profile > http://screencast.com/t/PwgQkpqngS

    Can someone point me to how I can overcome the security clearance issue? Or at least look at my admin profile to see if I have the default priveledges of a top level admin.

    Thanks in advance.
    Last edited by drwho; 24 Apr 2014 at 04:06 PM. Reason: added zencart version

 

 

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