A couple of minutes ago a customer place an order but I only received an email notification from paypal. The order does not appear in admin. I did not get an email notification either. Does anyone know what could be wrong? My zencart version is v1.3.9h. Thank you.
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18 Feb 2014, 08:41 PM #1
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Customers orders not showing in admin
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18 Feb 2014, 09:16 PM #2
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Re: Customers orders not showing in admin
Strange, I just received another order and this one went through fine. Got both emails (admin and paypal) and this order is showing in admin. Hmmm....I think I know what went wrong. The item that the customer order had gone out of stock while she was placing order...maybe this caused some type of confusion within the system?
Last edited by ricangem; 18 Feb 2014 at 09:22 PM.
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18 Feb 2014, 09:57 PM #3
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18 Feb 2014, 10:35 PM #4
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Re: Customers orders not showing in admin
Hi lat9, PayPal Website Payments Standard (IPN)
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18 Feb 2014, 11:50 PM #5
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Re: Customers orders not showing in admin
Switch to Paypal Express, and that problem won't occur.
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4 Mar 2014, 01:19 AM #6
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Re: Customers orders not showing in admin
Hi Stevesh, it hasn't happened again but will I have to install the paypal express in payment modules and remove payment standard -ipn? Just want to make sure I am doing it correctly. Thank you!
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