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  1. #1
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    Default USPS shipping rates incorrect

    I have USPS module version date 2014-03-07 installed and the shipping rates are incorrect. One package that weighed 1 lb 12 oz I have in the product weight as 1.7. What should cost $11.25 to ship shows up as $9.97. Is there an update I'm missing? Any help would be appreciated?

  2. #2
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    Default Re: USPS shipping rates incorrect

    1lb 12 oz is 1.75 lbs ... what happens when you use 1.75 vs 1.7?

    What is your Ship From?

    What is your Ship To?
    Linda McGrath
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  3. #3
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    Default Re: USPS shipping rates incorrect

    Quote Originally Posted by Ajeh View Post
    1lb 12 oz is 1.75 lbs ... what happens when you use 1.75 vs 1.7?

    What is your Ship From?

    What is your Ship To?
    The product is actually 1 lb. 11.4 ounces. I put '1.75' in the product weight. It shows as 1 lb. 12 oz., same as when I had 1.7. The shipping cost of the product is still off in the store.

    From: CA 95482

    To: PA 19047

  4. #4
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    Default Re: USPS shipping rates incorrect

    Do you have it set for Retail or Online prices?

    What shipping methods have you selected?

    USPS is showing:
    Priority Mail Express 1-Day™ Fri, Jun 13 by 12:00 PM $40.15 $32.46
    Priority Mail Express 1-Day™ Flat Rate Boxes Fri, Jun 13 by 12:00 PM $44.95 $44.95
    USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"
    Priority Mail Express™ Hold For Pickup Options - Money Back Guarantee Scheduled Delivery Day Price Online Price
    Priority Mail Express 2-Day™ Hold For Pickup Mon, Jun 16 by 3:00 PM $40.15 $32.46
    Priority Mail Express 2-Day™ Flat Rate Boxes Hold For Pickup Mon, Jun 16 by 3:00 PM $44.95 $44.95
    USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"
    Priority Mail® Options Expected Delivery Day Price Online Price
    Priority Mail 2-Day™ Sat, Jun 14 $11.25 $9.97
    Priority Mail 2-Day™ Large Flat Rate Box Sat, Jun 14 $17.45 $15.80
    USPS-Produced Box: 23-11/16" x 11-3/4" x 3" or 12" x 12" x 5-1/2"
    Priority Mail 2-Day™ Medium Flat Rate Box Sat, Jun 14 $12.35 $11.30
    USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"
    Priority Mail 2-Day™ Small Flat Rate Box Sat, Jun 14 $5.80 $5.25
    USPS-Produced Box: 8-5/8" x 5-3/8" x 1-5/8"
    Priority Mail 2-Day™ Regional Rate Box A Sat, Jun 14 Not available $9.97
    USPS-Produced Box: 12-13/16" x 10-15/16" x 2-3/8" or 10" x 7" x 4-3/4"
    Priority Mail 2-Day™ Regional Rate Box B Sat, Jun 14 Not available $16.28
    USPS-Produced Box: 15-7/8" x 14-3/8" x 2-7/8" or 12" x 10-1/4" x 5"
    Priority Mail 2-Day™ Regional Rate Box C Sat, Jun 14 Not available $47.43
    USPS-Produced Box: 14-3/4" x 11-3/4" x 11-1/2"
    Priority Mail® Hold For Pickup Options Expected Delivery Day Price Online Price
    Priority Mail 2-Day™ Hold For Pickup Sat, Jun 14 Not available $9.97
    Priority Mail 2-Day™ Large Flat Rate Box Hold For Pickup Sat, Jun 14 Not available $15.80
    USPS-Produced Box: 23-11/16" x 11-3/4" x 3" or 12" x 12" x 5-1/2"
    Priority Mail 2-Day™ Medium Flat Rate Box Hold For Pickup Sat, Jun 14 Not available $11.30
    USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"
    Priority Mail 2-Day™ Small Flat Rate Box Hold For Pickup Sat, Jun 14 Not available $5.25
    USPS-Produced Box: 8-5/8" x 5-3/8" x 1-5/8"
    Priority Mail 2-Day™ Regional Rate Box A Hold For Pickup Sat, Jun 14 Not available $9.97
    USPS-Produced Box: 12-13/16" x 10-15/16" x 2-3/8" or 10" x 7" x 4-3/4"
    Priority Mail 2-Day™ Regional Rate Box B Hold For Pickup Sat, Jun 14 Not available $16.28
    USPS-Produced Box: 15-7/8" x 14-3/8" x 2-7/8" or 12" x 10-1/4" x 5"
    Priority Mail 2-Day™ Regional Rate Box C Hold For Pickup Sat, Jun 14 Not available $47.43
    USPS-Produced Box: 14-3/4" x 11-3/4" x 11-1/2"
    Other Options Expected Delivery Day Price Online Price
    Standard Post® Thu, Jun 19 $9.64 Not available
    Media Mail® Thu, Jun 19 $3.17 Not available
    Linda McGrath
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  5. #5
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    Default Re: USPS shipping rates incorrect

    It's set to online prices. Oh is that the problem? I should change it to retail! Yes, that works.

    Thank you so much!
    Last edited by betheone; 10 Jun 2014 at 03:46 AM.

  6. #6
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    Default Re: USPS shipping rates incorrect

    If you look at the pricing that I posted:
    Priority Mail® Options Expected Delivery Day Price Online Price
    Priority Mail 2-Day™ Sat, Jun 14 $11.25 $9.97
    Online pricing is $9.97

    Retail pricing is $11.25

    If you want the Retail Price vs the Online Price, edit the USPS shipping module and change the setting to Retail Prices down near the bottom of the settings:
    Retail pricing or Online pricing?
    Rates will be returned ONLY for methods available in this pricing type. Applies to prices and add on services

    Retail
    Online
    And that should fix this issue for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  7. #7
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    Default Re: USPS shipping rates incorrect

    Thanks for the update that this is now working correctly for you with the right settings ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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