How can I track abandonment from shopping-cart to PayPal?

[philip937]

Is it possible to have the system email me every time a customer hits the confirm order button and moves to PayPal?

It would be very useful to be able to track this action to find out where checkout abandonment occurs.
At present I have no way of knowing if a customer progresses past the checkout conformation page unless they complete payment.
If it could send a simple email for example:
Customer X Progressed to paypal

I've looked at double action forms which appear impossible but I gather it could potentially be done with Java script?

Anyone able to help?
cheers

[StoreOwner]

admin>configuration>e-mail options

try something in this?

[mc12345678]

Two maybe three things come to mind.
1) I recently saw a thread where there was a lot of discussion of sending emails based on various actions which could be adapted to suit your need by listening to a notifier that is at or around the point of interest (or is added to do so).
2) Try using google analytics to track page related information.
3) Try the plugin user tracking or something similar although these last two options will show you more data than just when someone is at/leaves the one page of interest.

Otherwise, there is no "built-in" function that will provide an email when someone doesn't make a purchase/goes to paypal but cancels out that sort of thing.

If I find the thread I saw, I'll try to repost it's link here.

[philip937]

Option 1 is what I am after, though I suspect because the button is a form action I think I will need to implement some kind of clever java script to deal with the sending of the email.
I already use analytics etc but there is no way of tracking past my own site so the only data provided is up to checkout confirmation.

Anyone good with java script that may know how to initial php mail with the onclick or something like that?

[mc12345678]

Option 1 is what I am after, though I suspect because the button is a form action I think I will need to implement some kind of clever java script to deal with the sending of the email.
I already use analytics etc but there is no way of tracking past my own site so the only data provided is up to checkout confirmation.

Anyone good with java script that may know how to initial php mail with the onclick or something like that?

Slightly different topic; however, the coding would be similar. Check the following thread that I was referring to earlier. http://www.zen-cart.com/showthread.p...n-order-emails

I don't recall the next action of clicking the button; however, I thought there was still some php code to process or perhaps a little bit of code would need to be processed to activate the option desired.

[philip937]

I think I need to implement something like this:
http://stackoverflow.com/questions/1...m-is-submitted
but dont know java / jquery enough to know what im doing...

[philip937]

or maybe something like this?
https://productforums.google.com/for...cs/wQ3vfstUsVE

anyone had any experience with event tracking in analytics?

[philip937]

so maybe if I change the button from this:

<input type="image" src="includes/templates/mytemplate/buttons/english/button_confirm_order.gif" alt="Confirm Order" title=" Confirm Order " name="btn_submit" id="btn_submit" />

to this:

<input type="image" src="includes/templates/mytemplate/buttons/english/button_confirm_order.gif" alt="Confirm Order" title=" Confirm Order " name="btn_submit" id="btn_submit" onclick="_gaq.push(['_trackEvent', 'Button Clicks', 'Confirm Order', 'Confirm order Button Pressed']);" />

Maybe that will start reporting in analytics? Any one able to confirm if this is correct implementation?

[DrByte]

Have you considered something like the Recover Carts plugin?
Or better, google analytics with proper tunnels set up to track visitor progress towards desired goals.