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  1. #1
    Join Date
    May 2011
    Posts
    89
    Plugin Contributions
    0

    Default need help with buttons on mobile devices

    Hello. I know with this issue is better to ask the template developer, however he don't seem to be able to understand the issue. I am hoping there is some generic answer can be obtained on this for at least where to look for the error. I purchased a template via themeforest. everything is working all right. however when customer logging in (and site is using https) by using android device and chrome browser he is unable to select shipping methods, or payment methods to complete the transaction, select buttons are not active. If i don't use https everything works normal. I cant find where is the problem, because on mobile device i don't have "inspect element" on chrome. Is this a known issue with responsive templates?

  2. #2
    Join Date
    Jul 2009
    Location
    picaflor-azul.com
    Posts
    6,928
    Plugin Contributions
    45

    Default Re: need help with buttons on mobile devices

    Quote Originally Posted by simpledomaining View Post
    Hello. I know with this issue is better to ask the template developer, however he don't seem to be able to understand the issue. I am hoping there is some generic answer can be obtained on this for at least where to look for the error. I purchased a template via themeforest. everything is working all right. however when customer logging in (and site is using https) by using android device and chrome browser he is unable to select shipping methods, or payment methods to complete the transaction, select buttons are not active. If i don't use https everything works normal. I cant find where is the problem, because on mobile device i don't have "inspect element" on chrome. Is this a known issue with responsive templates?
    No, this is not an issue with all responsive templates, just with your particular template.

    Thanks,

    Anne

 

 

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