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    Join Date
    Mar 2012
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    Default Suddenly having Authorize.net SIM Timeouts on GoDaddy

    I know this has been discussed, and there is a link to help on this issue here.. https://www.zen-cart.com/tutorials/i...hp?article=402 , but I can't seem to find anything wrong and all of my websites are 'not working'..... Background.. 1st of all, I haven't changed anything. I have Two hosting accounts (godaddy).. On 1 hosting account I have one Website with SSL .. on the 2nd hosting account, which is on a different server, I have a main website with SSL, and in the root I have the 2 other websites. Two sites are Zen Version 1.5.0 and Two websites are Version 1.5.1. I have recently renewed my SSL certificates, but supposedly the SSL's are up and running, because it was just a renewal. All 4 websites are timing out after Authorize.net captures money from the customer, so if I get an order I don't know what the customer ordered, and they are confused too because their order didn't complete; so I had to put all 4 websites in Maintenance mode.

    I have not changed anything on any of the websites in months, and Godaddy says they have not changed anything, and Authorize.net says they have not changed anything. I use the code in ZenCart for the URL information.. (I did not manually set the URL information in my Authorize.net account, I let the Zen code do that).

    What happened? I mean, what should I try in order to fix this problem? All of my websites are down. Any help would be Greatly Appreciated!!!!.. Thanks!!!! :)

    The timeout message on authorize.net page, after credit card processing says, (as you may know)... and the order (customer) stays on that page

    "An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant
    informing them of the error. The following is the result of the attempt to charge your credit card.

    This transaction has been approved.

    It is advisable for you to contact the merchant to verify that you will receive the product or service. "
    Last edited by Johnnycopilot; 26 Jul 2014 at 12:42 AM.

 

 

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