Cannot send email after upgrade

[Kidult]

Hi,
I follow the Upgrade instruction "Remove Payment & Shipping Module" before upgrade from v1.5.1. After upgrade, I was trying to install the payment & shipping module. But it came to a blank screen, and I figure out from the error log that there's a PHP Fatal error:

'PHP Fatal error: Call to undefined method PHPMailer::SetFrom() in /home/domain/public_html/includes/functions/functions_email.php on line 25'

Sound like the error exist when trying to send email to the default Admin email when there's a change in Configuration. And I can 'Install' the modules once I turn off the email function.

Any idea on howto fix it? Thanks!

[DrByte]

I'm guessing your /includes/classes/ files and subdirectories may be outdated or didn't upload fully. There were several files added there in v1.5.3, and some of them replaced old versions by the same name. If your uploads didn't complete properly then you'll be missing important components, and thus will get errors such as you mentioned.

[rockandroller]

I just downloaded the official 1.5.3 package, and I can confirm that it has SetFrom in line 254 - kills the contact Us form dead!
( functions_email.php in /includes/functions )
v1.5.3-07192014 is the package I have downloaded - all else appears to be working OK (upgraded from 1.5.1)

So I commented out that line, and added

	  $mail->From = $from_email_address;
	  $mail->FromName = $from_email_name;

this is working fine...

[Nick1973]

Bizarrely I was getting a similar situation when trying to set up payment modules in the admin. When I tried to install a Payment Mod no matter which one, it kept going to a white screen and logging me out.

Obviously the first place I looked was in the logs/ADMIN DEBUG files and I found this.

[29-Oct-2014 19:50:54] PHP Fatal error: Call to undefined method PHPMailer::SetFrom() in /MYSERVERPATH/includes/functions/functions_email.php on line 254

Tried uploading a copy of functions_email.php from a virgin Zen Cart 1.5.3..still no luck!

So found this thread and made the change as suggested by rockandroller above and it resolved the issue.

My only concern is, does it cause any security issues in the functions_email.php or any other issues in the 1.5.3 by changing $mail->SetFrom($from_email_address, $from_email_name); to

$mail->From = $from_email_address;
$mail->FromName = $from_email_name;

Would be interested to hear back!

[lat9]

Are you sure that you uploaded the Zen Cart v1.5.3 file /includes/classes/class.phpmailer.php? That module definitely has the SetFrom function defined.

Additionally, check to make sure that the file /includes/auto_loaders/overrides/config.core.php doesn't exist. If it does, rename it to config.core.php~ and see if that doesn't clear the issue up.

[Nick1973]

Are you sure that you uploaded the Zen Cart v1.5.3 file /includes/classes/class.phpmailer.php? That module definitely has the SetFrom function defined.

Additionally, check to make sure that the file /includes/auto_loaders/overrides/config.core.php doesn't exist. If it does, rename it to config.core.php~ and see if that doesn't clear the issue up.

No that doesn't exist and includes/classes/class.phpmailer.php is installed. This was a site developed from a clean install of Zen Cart 1.5.3

It wasn't an upgrade.

[DrByte]

No that doesn't exist and includes/classes/class.phpmailer.php is installed. This was a site developed from a clean install of Zen Cart 1.5.3

It wasn't an upgrade.

I don't mean to be argumentative, but I think you're mistaken.

When I download the official Zen Cart v1.5.3 release zip, I confirm that the class.phpmailer.php file does indeed contain the SetFrom function ... on line 710.
If yours doesn't, then you've somehow replaced it with a different one, or wherever you got the Zen Cart files from is giving you something different.

Open the file and copy the first 25 lines of that file to your clipboard, and paste them here in a reply.

[soundcatcher]

I don't mean to be argumentative, but I think you're mistaken.

When I download the official Zen Cart v1.5.3 release zip, I confirm that the class.phpmailer.php file does indeed contain the SetFrom function ... on line 710.
If yours doesn't, then you've somehow replaced it with a different one, or wherever you got the Zen Cart files from is giving you something different.

Open the file and copy the first 25 lines of that file to your clipboard, and paste them here in a reply.

I too have the same issue...

The SetFrom function does not exist in my copy of the file...

Here is my first 25 lines of code from the class.phpmailer.php file:

<?php
////////////////////////////////////////////////////
// PHPMailer - PHP email class
//
// Class for sending email using either
// sendmail, PHP mail(), or SMTP. Methods are
// based upon the standard AspEmail(tm) classes.
//
// Copyright (C) 2001 - 2003 Brent R. Matzelle
//
// License: LGPL, see LICENSE
////////////////////////////////////////////////////

/**
* PHPMailer - PHP email transport class
*
* @package classes
* @author Brent R. Matzelle
* @copyright 2001 - 2003 Brent R. Matzelle
* @version (within Zen Cart) $Id: class.phpmailer.php 19328 2011-08-06 22:53:47Z drbyte $
* @version Modified for Zen Cart added protocols to enable use with Gmail 2007-09-30 Chuck Redman
*/
/**
* PHPMailer - PHP email transport class
*

[lat9]

Here are the first 25 lines from /includes/classes/class.phpmailer.php from the Zen Cart v1.5.3 codebase:

<?php
/*~ class.phpmailer.php
.---------------------------------------------------------------------------.
|  Software: PHPMailer - PHP email class                                    |
|   Version: 5.2.6                                                          |
|      Site: https://github.com/PHPMailer/PHPMailer/                        |
| ------------------------------------------------------------------------- |
|    Admins: Marcus Bointon                                                 |
|    Admins: Jim Jagielski                                                  |
|   Authors: Andy Prevost (codeworxtech) [email protected] |
|          : Marcus Bointon (coolbru) [email protected]          |
|          : Jim Jagielski (jimjag) jimjag######################                        |
|   Founder: Brent R. Matzelle (original founder)                           |
| Copyright (c) 2010-2012, Jim Jagielski. All Rights Reserved.              |
| Copyright (c) 2004-2009, Andy Prevost. All Rights Reserved.               |
| Copyright (c) 2001-2003, Brent R. Matzelle                                |
| ------------------------------------------------------------------------- |
|   License: Distributed under the Lesser General Public License (LGPL)     |
|            http://www.gnu.org/copyleft/lesser.html                        |
| This program is distributed in the hope that it will be useful - WITHOUT  |
| ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or     |
| FITNESS FOR A PARTICULAR PURPOSE.                                         |
'---------------------------------------------------------------------------'
*/

Obviously, the code that you have for that class file isn't the version supplied with Zen Cart v1.5.3.

[soundcatcher]

Here are the first 25 lines from /includes/classes/class.phpmailer.php from the Zen Cart v1.5.3 codebase:

<?php
/*~ class.phpmailer.php
.---------------------------------------------------------------------------.
|  Software: PHPMailer - PHP email class                                    |
|   Version: 5.2.6                                                          |
|      Site: https://github.com/PHPMailer/PHPMailer/                        |
| ------------------------------------------------------------------------- |
|    Admins: Marcus Bointon                                                 |
|    Admins: Jim Jagielski                                                  |
|   Authors: Andy Prevost (codeworxtech) [email protected] |
|          : Marcus Bointon (coolbru) [email protected]          |
|          : Jim Jagielski (jimjag) jimjag######################                        |
|   Founder: Brent R. Matzelle (original founder)                           |
| Copyright (c) 2010-2012, Jim Jagielski. All Rights Reserved.              |
| Copyright (c) 2004-2009, Andy Prevost. All Rights Reserved.               |
| Copyright (c) 2001-2003, Brent R. Matzelle                                |
| ------------------------------------------------------------------------- |
|   License: Distributed under the Lesser General Public License (LGPL)     |
|            http://www.gnu.org/copyleft/lesser.html                        |
| This program is distributed in the hope that it will be useful - WITHOUT  |
| ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or     |
| FITNESS FOR A PARTICULAR PURPOSE.                                         |
'---------------------------------------------------------------------------'
*/

Obviously, the code that you have for that class file isn't the version supplied with Zen Cart v1.5.3.

Thank you!

I have just re-downloaded the files and everything is all present and correct :-)