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  1. #11
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Help diagnosing extremly slow loading site...

    If the server is slow, especially with high parse times, then get your hosting company involved to fix the server.
    A sudden increase in parse times is a server issue, not a PHP issue.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  2. #12
    Join Date
    Jun 2014
    Location
    hamilton, ohio
    Posts
    100
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    0

    Default Re: Help diagnosing extremly slow loading site...

    So should I call my hosting company (ipage, yes I know, famously bad hosting company..) ?

  3. #13
    Join Date
    Jun 2014
    Location
    hamilton, ohio
    Posts
    100
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    0

    Default Re: Help diagnosing extremly slow loading site...

    I am on hold with my ipage CS right now waiting to speak with a tech. So if I want to attempt to redo my entire site, but I want to import my current products and categories, how should I go about it?

  4. #14
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Help diagnosing extremly slow loading site...

    Quote Originally Posted by toomanyknots View Post
    So if I want to attempt to redo my entire site, but I want to import my current products and categories, how should I go about it?
    Make a backup:
    a) all the PHP files
    b) and your MySQL database

    See: http://www.zen-cart.com/content.php?144-how-can-i-do-a-site-backup
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #15
    Join Date
    Jun 2014
    Location
    hamilton, ohio
    Posts
    100
    Plugin Contributions
    0

    Default Re: Help diagnosing extremly slow loading site...

    Quote Originally Posted by DrByte View Post
    Make a backup:
    a) all the PHP files
    b) and your MySQL database

    See: http://www.zen-cart.com/content.php?144-how-can-i-do-a-site-backup
    Thank you!

  6. #16
    Join Date
    May 2006
    Posts
    89
    Plugin Contributions
    0

    Default Re: Help diagnosing extremly slow loading site...

    My site was good for several years and all of the sudden it got very very very slow. I looked everywhere in this forum but did not find anything to resolve my issue. Well, I resolve the issue and just wanted to posted here how i was able to troubleshoot it in case someone else has the same problem.

    These are the symptoms:
    store is very very very slow, but other portion of the website: forum, gallery, blog, FAQ were OK/fast/normal
    Nothing was change on the code when the site displayed the slowness

    It turned out to be that a third party java script (external to my site) that was required for one of the plugins that I had installed months ago, stop working.
    The plug in was added to the header, so every time any page was loaded, it keep on waiting for the java script to complete, but it will never complete. So the rest of the page loading was on hold until it resolved to a failure.

    To find the bad plugin:
    use Chrome to open your site.
    On the Chrome browser, select "More Tools" -> "Developer Tools"
    On the Developer Tools Window, click on "Network"
    Click on something on your web page.
    The bad plugin will show in Red and as a failure.
    Use your Zen Cart Admin: "Admin->Tools->Developers Took Kit-> Under Look up all files: enter the name of the plug in . Select "All Files Look up". Then click on Search.

    This will show you where exactly the dead plugin is on your store. I just removed it and the site went back to its normal loading speed.

 

 
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