Error Message when trying to install new templates

[msbfrnj]

Ok... can I go about it in this way... I made a backup folder of my ZenCart file from my server, right before I started doing anything with it (uploading template files). Can I use this to overwrite what's there now? If so, how would I do that...

Thanks
Brenda

[twitchtoo]

Ok... can I go about it in this way... I made a backup folder of my ZenCart file from my server, right before I started doing anything with it (uploading template files). Can I use this to overwrite what's there now? If so, how would I do that...

Thanks
Brenda

You will need to erase what's there, then upload the complete folder.

Be sure to check if the folder really has all of the zen cart files/folders in it before deleting your site.

[msbfrnj]

Ok... so just go to my public_html folder and delete the zencart file? Then, would it be OK, through Filezilla to pull over the backup saved clean install file of Zen Cart?

Thanks

[mc12345678]

If I may, in reading this thread. I can only assume why the question of if the templates have been removed was asked because no further discussion about it has yet been provided.

Unfortunately and self-stated your lost in how all this works and what to do. At the same time all of the specific actions that were taken to get to this point have not been outlined. Yes, identifying all of them will take time and those helping if they choose to would have to expend what could be a lot of time and energy, so going through them all may not be as valuable as understanding why what has happened has happened.

During the install of the first templates, they went well, no problem. Sometime after that, the templates installed caused problem. My assumption regarding the questioning of the removal is that the thoughts of those asking is that if the removal was performed incorrectly/incompletely, then that process caused the problem(s) seen later on. By the statements that not sure about sql packages and the other things, well if there was additional software/instruction to be used that it isn't/wasn't known, then there is the probability that something was done wrong. Again latching onto both parts of a potential incorrect removal of the earlier templates or incorrect install of the "newer" templates. Generally speaking any number of templates can be installed on a system. The fact as lat9 pointed out that a file is not a part of a standard install and the referenced database table also is not typical indicates that the template package that includes that specific file is the one that was not installed correctly. It does not mean that there are no other errors, but for starters if the template that has that file set is properly installed then at least that error will go away. On the flip side as also suggested if that particular template is fully removed then the problem will go away. Removal is not just about taking files off the server as discussed. Some files have instructions (typically including the word(s) insert, update, or delete) associated with changing the database. As a result, the database may already have been changed by one or more of the template installations.

As for file overwrites, it is important to always know what file(s) are being overwritten and what the overwrite will do/change. Sometimes a notification is given that a folder is being overwritten, but this may just be an indication that the same folder name exists and that there is no real change to the folder, but the files inside that folder, that's a different thing.

Well written programs, plugins, and the like will come with some form of instruction to install and even better to remove the changes made. If you have already sought one-on-one assistance, then maybe the above will help you in the future, but if you do a little bit of comparisons of what you were trying to install with what is reported and possibly take a moment to review the install instructions for each of the items tried then you will be able to solve the problem. Otherwise, the various ways to obtain further assistance have been outlined above.

Just want to further state that at no time did anyone say you should remove the earlier templates, they asked questions to gain an understanding of what actions were taken and is one of the reasons that the posting guidelines suggest providing as much information as possible so that direct assistance can be provided with minimal questioning back and forth. Hope that helps.

[msbfrnj]

Sorry... just saw the answer... Thanks! Now I'm scared.... When installing templates, I didn't see a bunch of includes folders from all the templates I installed. What am I doing wrong?

Thanks
Brenda

[msbfrnj]

OK, will delete the folder. Thanks for the detailed answer.

Brenda

P.S. Will let you know how everything works out (if anyone cares) :)

[twitchtoo]

Sorry... just saw the answer... Thanks! Now I'm scared.... When installing templates, I didn't see a bunch of includes folders from all the templates I installed. What am I doing wrong?

Thanks
Brenda

Here's the simple bit:
Zen Cart installs a bunch of Zen Cart files and folders.

When you install a new template:
You're adding additional folders with the template name and files within those folders.

Zen Cart is going to use it's own files unless it sees the new template files within the new template folders (called the 'overwrite/override system')

So, 'installing' a new template would involve adding new folders with customized files named after the template name.

Uninstalling a template - delete all of the folders named after the template name.

If there were SQL changes or 'core' files were changed (files changed that were not in folders named after the new template name) those SQL statements/core files will need to be reversed/reverted back to the originals.

So again I offer, it's far easier to start over than get involved in the mess of one Zen Cart install and many 'learning experiences'.

[twitchtoo]

OK, will delete the folder. Thanks for the detailed answer.

Brenda

P.S. Will let you know how everything works out (if anyone cares) :)

Please do keep us updated. We wouldn't be here if it didn't matter... remember - before today we all knew less than we do today.

[msbfrnj]

Hallelujah Yall.... It worked perfectly....... Soooooooo glad I saved that folder BEFORE I started changing and working on the cart. Whew! NOW!! Gonna install one template at a time this time. Am praying I don't get any errors.

Thanks again!!
Brenda

[twitchtoo]

Hallelujah Yall.... It worked perfectly....... Soooooooo glad I saved that folder BEFORE I started changing and working on the cart. Whew! NOW!! Gonna install one template at a time this time. Am pray I don't get any errors.

Thanks again!!
Brenda

Great!

If you do now we can help... :)