No USPS shipping options or estimates if order total greater than $1000

[spyderrobotics]

Yes, you recreated the problem. I have no extra services and get the issue. I turned on the log option, went to my store and attempted a estimate shipping but do not find a log folder. What is the path? Will the info be different than the info in my post above? I assume since you can recreate it my log isn't going to tell you anything you can't already see with your system?

[Ajeh]

If you have an older Zen Cart, look in the directory:
/cache

for the Shipping logs ...

[spyderrobotics]

I am running 1.5.0 and it was in the cache

Lets see if I can attach it properly.

[Ajeh]

The only error on your settings is your Maximum 100 as USPS maximum per box is 70, with the default being 50 ...

But that is not the cause of this ...

I am pretty sure that there is a problem with the USPS production/test servers and I will let you know when they respond back to my email about this issue for orders over $1000.00, as this was not a problem up until recently ...

[spyderrobotics]

Good catch on my settings. I adjusted that in testing but of course that made no difference. :^) I will switch that back before I forget about it. I appreciate your support!

[Chris Fleming]

This started for us on Sept 26th when USPS retired the old module and did something with their servers. We are having the same issue with any orders over $1000 (actually it is any dollar over $919 that the postage is not being generated in the cart). Adding the latest USPS update did not correct this issue, it also added another issue with priority not showing up for any order, only express. (Yes, priority methods are checked/selected in the USPS module).
-Chris

[Ajeh]

On $919.01 I get for 1oz quotes:

United States Postal Service (1 Boxes) (0 lbs, 1 oz) (First-Class Mail Letter (2 - 5 days))	$0.49
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (First-Class Mail Parcel (2 - 5 days))	$2.32
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Media Mail Parcel)	$2.69
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail™ Flat Rate Envelope (2-day))	$5.75
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Standard Post® (4 - 7 days))	$5.87
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail™ Legal Flat Rate Envelope (2-day))	$5.90
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail™ Small Flat Rate Box (2-day))	$5.95
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail™ Padded Flat Rate Envelope (2-day))	$6.10
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail™ (2-day))	$6.15
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail™ Medium Flat Rate Box (2-day))	$12.65
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail™ Large Flat Rate Box (2-day))	$17.90
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail Express™ Flat Rate Envelope (1-day))	$19.99
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail Express™ Legal Flat Rate Envelope (1-day))	$19.99
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail Express™ (1-day))	$25.75
United States Postal Service (1 Boxes) (0 lbs, 1 oz) (Priority Mail Express™ Flat Rate Boxes (1-day))	$44.95

Could you set the Debug to Log on USPS and try an order and Zip the log that you are generating for shipping that should be in the /logs (or /cache directory for older Zen Cart Versions) and attach it to your post ...

This current issue should be happening on amounts of $1000.01 or greater, and USPS is aware of this issue and is trying to come up with a solution ...

[Ajeh]

I have not had confirmation from USPS that quotes for orders over $1000.00 is working, but it appears to be working today ...