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  1. #1
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    Default Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    I installed the latest update, reinstalled the module, checked the rates I wanted to offer customers -- first class and priority -- but cart is now only showing priority mail rates. Help!

  2. #2
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    Which of the First Class do you have checked?

    I get on Ohio 44026 to Ohio 44026:
    United States Postal Service (1 Boxes) (0 lbs, 1 oz) (First-Class Mail Letter (2 - 5 days)) $0.49
    United States Postal Service (1 Boxes) (0 lbs, 1 oz) (First-Class Mail Parcel (2 - 5 days)) $2.32
    and on Ohio 44026 to Florida 33601:
    United States Postal Service (1 Boxes) (0 lbs, 1 oz) (First-Class Mail Letter (2 - 5 days)) $0.49
    United States Postal Service (1 Boxes) (0 lbs, 1 oz) (First-Class Mail Parcel (2 - 5 days)) $2.32
    Linda McGrath
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  3. #3
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    Quote Originally Posted by Ajeh View Post
    Which of the First Class do you have checked?

    I get on Ohio 44026 to Ohio 44026:


    and on Ohio 44026 to Florida 33601:
    The only first class option I have checked is large envelope.

  4. #4
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    First-Class Large Envelope isn't on what I get back from USPS ... let me peek around for a particular reason on their changes ...
    Linda McGrath
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  5. #5
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    Thanks Linda! I'm really stumped as to what the problem might be. An odd thing: one customer did get the first class rate on her order, but I can't get it to show as an option for US or international orders (and the weight is only .19, so first class is applicable)

  6. #6
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    I am checking with USPS as to why there isn't a First-Class Mail Large Envelope
    Linda McGrath
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  7. #7
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    Thank you! I need that rate :-)

    ETA: I got a workaround by selecting the first class parcel, which at least gives a first class quote, though my orders are shipped large envelopes
    Last edited by lavs; 9 Sep 2014 at 02:18 AM. Reason: Added info

  8. #8
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    Stamps.com certainly makes it available thru 13 ounces.
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

  9. #9
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    Currently, the problem is related to the setting for:
    All Packages are Machinable?
    Are all products shipped machinable based on C700 Package Services 2.0 Nonmachinable PARCEL POST USPS Rules and Regulations?

    Note: Nonmachinable packages will usually result in a higher Parcel Post Rate Charge.

    Packages 35lbs or more, or less than 6 ounces (.375), will be overridden and set to False


    True
    False
    USPS is looking into the issue ...

    A temporary fix is to set this to True ...
    Linda McGrath
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  10. #10
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    Default Re: Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

    I have not heard back from USPS since needing to force Machinable with the True setting, but it appears to be working with the False setting as well now ...
    Linda McGrath
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