Check_Process Errors

[sammirah]

I upgraded from 1.5.1 to 1.5.3 about 3 months ago, and everything seemed okay until a customer recently called to inform me that he received an error when making his payment. So I logged in to see if I could duplicate the issue and found that the cart is fine, the shipping is added without problems, tax is fine but when customer submits payment via credit card or check/money order it take them to a HTTP 500 Internal Server Error on https://atmospherebooks.com/webstore...eckout_process. When the page is refreshed it says: Array ( [0] => This transaction has already been marked as authorized (CartID : 47186) ), what can I do to fix this?

[lat9]

Are there any myDEBUG log files in your /logs folder?

[sammirah]

Yes hundreds maybe, is that a bad thing?

[swguy]

They indicate an error. Are they all the same size? Please the contents of one of them, and indicate which credit card module you are using.

Also note, that page is supposed to be transient - how were you able to "refresh" the page?

[sammirah]

Not sure, I started reading some of them and most are rather small but 3 the last 5 are 1,004 bytes each, then the last 2 are only 193 bytes. There is also some zcInstalllogs and zcExceptions.

This is the content of one of the 1,004 bytes:
text/plain myDEBUG-adm-1411154489-923174.log
ASCII text, with very long lines

[19-Sep-2014 14:21:29 America/Chicago] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/sammirah/public_html/webstore/zcadmin/includes/functions/extra_functions/recaptcha_functions.php:128) in /home/sammirah/public_html/webstore/includes/functions/sessions.php on line 115
[19-Sep-2014 14:21:29 America/Chicago] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/sammirah/public_html/webstore/zcadmin/includes/functions/extra_functions/recaptcha_functions.php:128) in /home/sammirah/public_html/webstore/zcadmin/includes/init_includes/init_templates.php on line 28
[19-Sep-2014 14:21:29 America/Chicago] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/sammirah/public_html/webstore/zcadmin/includes/functions/extra_functions/recaptcha_functions.php:128) in /home/sammirah/public_html/webstore/zcadmin/includes/functions/general.php on line 26

This is the last of the two 192 bytes:
text/x-log myDEBUG-adm-1412801140-603921.log
ASCII text

[08-Oct-2014 15:45:41 America/Chicago] PHP Fatal error: Call to undefined method PHPMailer::SetFrom() in /home/sammirah/public_html/webstore/includes/functions/functions_email.php on line 254

I think I am using the CEON module.

[swguy]

These are admin side logs - which you will still need to resolve - let's stick with fixing your checkout for now. You should have debug logs which do not contain the string "adm" in the filename - can you post one of those?

[sammirah]

So I just upgraded to v1.5.4 in order to fix the PayPal Express Checkout problems and now my checkout-process is not working again. To fix this issue in the pass I had to rollback zen cart to v1.5.1 while keep the 1.5.3 database, but now that will not work as the PayPal issues will return. Someone please help! Is there something which has changed between ZC checkout_process between the upgrades between v1.5.1 and v1.5.3 and beyond and how do I fix it? Also I have noticed that there are no order confirmation emails being received following the test orders although they show up in the ZC admin.

When logged to do a test order I get the following once the order is confirmed:

[DrByte]

When that error message appeared, you were completing payment for an order. Can you please explain exactly which payment method had been selected for payment of that order? And which specific payment module handles payments for that method?

... because that error message does not come from any of the built-in modules that come with Zen Cart, including PayPal.

[DrByte]

It appears that what you posted today comes also from the same payment module you were having problems with from before the upgrade, so I've merged today's post with the previous discussion, above.

[sammirah]

When that error message appeared, you were completing payment for an order. Can you please explain exactly which payment method had been selected for payment of that order? And which specific payment module handles payments for that method?

... because that error message does not come from any of the built-in modules that come with Zen Cart, including PayPal.

Usually when I do test payments I choose payment by check/money order. I have also completed a payment using Paypal and it gave the error upon returning to the site or it sends the customer to a blank page.