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  1. #1
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    email error Broke Html order confirmation emails - only showing code

    Some how in my quest to change the background color of my html order confirmation emails I broke them. I only changed the color code and the header.jpg to logo.jpg and now the order confirmation emails are only spitting out code.
    I have replaced the file email/email_template_checkout.html with the unedited Original and it is still not working.
    I'm at a loss as to what I should do any help would be greatly appreciated.

    Click image for larger version. 

Name:	Screen Shot 2014-11-21 at 9.32.50 AM.png 
Views:	154 
Size:	49.5 KB 
ID:	14714

  2. #2
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    Default Re: Broke Html order confirmation emails - only showing code

    Is anyone available to help me out on this one? I've hit the wall and I'm not sure what to do next.

  3. #3
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    Default Re: Broke Html order confirmation emails - only showing code

    Next Day, I still need help with this.


    If this helps this is what the email looked like in my inbox

    Click image for larger version. 

Name:	Screen Shot 2014-11-22 at 5.18.59 AM.png 
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ID:	14717

  4. #4
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    Default Broke Html order confirmation emails - only showing code

    Some how in my quest to change the background color of my html order confirmation emails I broke them. I only changed the color code and the header.jpg to logo.jpg and now the order confirmation emails are only spitting out code.
    I have replaced the file email/email_template_checkout.html with the unedited original and it is still not working.

    I'm at a loss as to what I should do any help would be greatly appreciated.


    Click image for larger version. 

Name:	Screen Shot 2014-11-22 at 5.18.59 AM.png 
Views:	112 
Size:	74.4 KB 
ID:	14718


    Click image for larger version. 

Name:	Screen Shot 2014-11-21 at 9.32.50 AM.png 
Views:	100 
Size:	49.5 KB 
ID:	14719

  5. #5
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    Default Re: Broke Html order confirmation emails - only showing code

    Quote Originally Posted by gfdesigns View Post
    I have replaced the file email/email_template_checkout.html with the unedited Original and it is still not working.
    This is the part that's depriving you of replies. If that's true, and the original file was actually uploaded, then some other file must be corrupted. Are all the other HTML emails working properly?

    p.s. That's a product line I haven't seen here before. Nice job on the site.
    Last edited by stevesh; 22 Nov 2014 at 04:51 PM.

  6. #6
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    Default Re: Broke Html order confirmation emails - only showing code

    That is what I was expecting. I'm not sure which other file to look it if it's not email/email_template_checkout.html , I looked at the code on a few other email related pages (no changes were made) but I also replaced all of those as well with the original files from my computer just in case.

    AH HA! I just discovered the Welcome email also is spitting out code along with the Order Confirmation email.

    And thanks for the compliment on my site.

  7. #7
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    Default Re: Broke Html order confirmation emails - only showing code

    Also my "Order Update" emails are showing up fine in html

    So working fine is :
    Order Update
    Newsletter

    Not working:
    Welcome
    Order confirmation
    Contact

  8. #8
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    Default Re: Broke Html order confirmation emails - only showing code

    Quote Originally Posted by gfdesigns View Post
    Also my "Order Update" emails are showing up fine in html

    Not working:
    Welcome
    Order confirmation
    Contact
    Have you edited the files for all those emails?

  9. #9
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    Default Re: Broke Html order confirmation emails - only showing code

    No I did not touch them at all.

  10. #10
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    Default Re: Broke Html order confirmation emails - only showing code

    Please post the contents of that email file here as code or text rather than a screenshot, so I can paste it into my test site's file and possibly reproduce the problem.

 

 
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