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  1. #1
    Join Date
    Aug 2014
    Location
    Netherlands
    Posts
    14
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    0

    Default Welcome email to customer and Admin problem

    Hi all,

    For me a real headbreaker, but for you guys probably a simple thing.

    I have recently upgraded my old zencart version from V139 to V153.
    There were some custumizations done that I did not do my self.
    Now I had some days of I went to fix the upgrade and got everything set like it was before.

    How ever, because I now really looked through all the files, I learned a tiny bit of the logic of zencart.

    I had my old shop still "live" and the new shop in the "shade".
    This way I could compaire the functions and looks.

    When testing the email functions everything was working OK like before.
    But I think there was a mistake in the old shop before.

    When a new customer creates an account I ( Admin) get an email with the welcome text.
    This I have set in the Admin>configuration>e-mail options> send copy of create account email to
    I have there my email address so that I get a message that the account is created!
    This works perfect!

    But if I create an account as a customer on an other email address, I get the email as Administrator but not as customer.
    My customer email address is different then the Admin email address.

    I am guessing that it has to be a simple modification of the create_account.php file in includes/modules directory.
    How ever: I don't know what to do!

    Anyone able to help me with this?

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Welcome email to customer and Admin problem

    So, is the real issue here just that your one "test customer" didn't receive a welcome email?

    There are many causes of lost emails, and the primary one is that they're unauthenticated. Changing to use SMTPAUTH usually solves that.
    More info here:
    http://www.zen-cart.com/wiki/index.p...Email_Problems
    http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails
    .

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  3. #3
    Join Date
    Aug 2014
    Location
    Netherlands
    Posts
    14
    Plugin Contributions
    0

    Default Re: Welcome email to customer and Admin problem

    Thank you DrByte for your reply!

    I will check out the metioned topics and see if I can solve the problem!

 

 

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