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  1. #1
    Join Date
    May 2010
    Posts
    46
    Plugin Contributions
    0

    Default Product Description won't save....Goes blank on each edit!

    Help.

    I've been using Zen Cart for 5 years now. I've never encountered this problem.

    I was trying to update a product description and it previews okay. But when I press update and go to the page, there's no description.

    Thanks in advance for any helpful information

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Product Description won't save....Goes blank on each edit!

    Most likely your host upgraded your PHP version.

    http://www.zen-cart.com/showthread.p...ar-when-saving

  3. #3
    Join Date
    May 2010
    Posts
    46
    Plugin Contributions
    0

    Default Re: Product Description won't save....Goes blank on each edit!

    I found a decent workaround for the time being. I just logged into my database and edited the product_description table for the product I wanted to change. This worked perfectly as it eliminated php.

    this will save me hours and won't be a long term problem as the site will only be live for another 5 months.

    I thought everyone should know this.

  4. #4
    Join Date
    Jul 2012
    Posts
    16,817
    Plugin Contributions
    17

    Default Re: Product Description won't save....Goes blank on each edit!

    Don't forget that PHP is still used for everything else about the site, such as making a purchase... Would suggest verifying that all applicable/necessary information is maintained throughout the purchase process (notes from buyer, options, etc...) Otherwise these last 5 months might be for nothing...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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