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  1. #1
    Join Date
    May 2014
    Posts
    12
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    Default Blank Configuration Pages in Admin

    Recently updated a store from 1.3.9 to 1.5.4. The update worked flawlessly, fully tested the site for functionality, no issues. Installed several plugins (all of which were confirmed to be updated via the page for updated 1.5.4 plugins. These plugins had worked 100% correctly on another store, which is why I installed them in bulk this time around instead of checking between installations.

    However, now when I click on any of the pages under Admin - Configuration, I get blank pages. Every single one of my Configuration pages (/configuration.php?gID=1 on) are blank. The Configuration section is the only part of my Admin settings that is like this; everything from Catalog-Extras works normally.

    My question is: does anyone know what's causing this issue and how I can fix it? I have a full database backup that I can restore if I need to, but it was done prior to all the plugin installations and I'd rather not have to do them all over again if there's an easy fix.

    Thank you for any help!

  2. #2
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
    Posts
    2,845
    Plugin Contributions
    25

    Default Re: Blank Configuration Pages in Admin

    A white page means you got a debug file in your logs folder. Please post the contents of that (last) file, and we may be able to help you further

  3. #3
    Join Date
    May 2014
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    Default Re: Blank Configuration Pages in Admin

    The only log file I have timestamped yesterday (when I did the plugins) was a notification about Easy Populate not having a temp folder. Other than that, there's the installation log from the upgrade, but like I said, everything worked fine after the update.

  4. #4
    Join Date
    Feb 2012
    Location
    mostly harmless
    Posts
    1,809
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    8

    Default Re: Blank Configuration Pages in Admin

    Does your copy of "/admin/configuration.php" differ from the stock copy in the Zen Cart 1.5.4 Zip archive?

    You may also find more information in the server error log or by enabling STRICT_ERROR_REPORTING.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  5. #5
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Blank Configuration Pages in Admin

    Quote Originally Posted by Miyabella View Post
    Installed several plugins
    Please list them all
    .

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    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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