php help with Password Min_length code change

[rebecca_L]

In my older version I had edited the Forgotten_Password page so that new passwords were generated with characters only. I was following an example from http://www.zen-cart.com/wiki/index.php/Custom_passwords
This worked well but when I upgraded to 1.5.3 I haven't been able to get the code to work with that change. I have tried several different syntax options but with each one I only get a blank page rather than the correct forgotten password page.
This is the line of code that needs to be edited but I don't know where or how to place the 'chars' option.
$new_password = zen_create_PADSS_password( (ENTRY_PASSWORD_MIN_LENGTH > 0 ? ENTRY_PASSWORD_MIN_LENGTH : 5) );

My php knowledge is limited and I've been unable to find this situation on the internet.

[DrByte]

I have to first ask: why?

The reason it's generating a PADSS-compliant password is for security.

Is there something preventing people from using the numbers on their keyboard?
What's your "minimum password length" set to in Admin->Configuration->Minimum Values?

It's REALLY BAD to allow people to use passwords with only letters, especially if they're short!

I realize you want it, but I'd really like to understand why.

[RodG]

It's REALLY BAD to allow people to use passwords with only letters, especially if they're short!

So it's ok for tall people to use them? ;-)

Cheers
RodG

[DrByte]

So it's ok for tall people to use them? ;-)

Cheers
RodG

OMG ... I have to confess, that made me laugh out loud!

[rebecca_L]

Sorry I got delayed by another project and let this slip.
The main reason we were using letters only is because most of our users have a lot and I mean a lot of trouble telling the difference between the letters and numbers. O and 0, 1 and l even b and 6 . Working with computers for almost 30 years I had never noticed the problem until I started on this site. It is amazing how computer challenged they are but surprising that they keep trying. Sometimes we'll get 3 or 4 forgotten password requests in a row from the same person. They couldn't get the one that was sent 20 seconds ago entered correctly so they ask for another one. IF they can't log in they get frustrated and go somewhere else to shop. Not good for business

[mc12345678]

Sorry I got delayed by another project and let this slip.
The main reason we were using letters only is because most of our users have a lot and I mean a lot of trouble telling the difference between the letters and numbers. O and 0, 1 and l even b and 6 . Working with computers for almost 30 years I had never noticed the problem until I started on this site. It is amazing how computer challenged they are but surprising that they keep trying. Sometimes we'll get 3 or 4 forgotten password requests in a row from the same person. They couldn't get the one that was sent 20 seconds ago entered correctly so they ask for another one. IF they can't log in they get frustrated and go somewhere else to shop. Not good for business

How sure are you that the 3 or 4 forgotten password attempts originated from the account owner directly and not some attempted hack? What's wrong with copy and paste or providing directions to do so?