Quote Originally Posted by boblodi View Post
Hi there i am brand new to Zen Cart (but not web dev) and have been working on this site I inherited for about 2 days. The site has been online and working fine for years, it is not the site that is new. Anyway. I have been tasked with setting up an area for my client to add news to their home page. I thought this looked perfect. I believe I installed everything properly, i got the message that News Box was installed, and i can see and configure it in the admin area. But when I go to add a news item, i get "WARNING: An Error occurred, please refresh the page and try again." If I refresh, i get it again. This site uses v1.5.5 and the English language pack. PHP 5.6. There are no new logs since January 2019, so, something is up with logging, too, I fear. Any advice on troubleshooting or even where to start?
Welcome to the Zen Cart forums!

When you view the site's Tools->Server/Version information, does it show perhaps that the site is running on PHP 5.6 FPM? That PHP installation doesn't like to give up control as to where the PHP error-logs are written. Within that Server/Version information, find the error_log setting (which identifies where PHP logs will be written). For the admin, it should show something like c:/xampp/htdocs/mysite/logs/myDEBUG-adm-1555415275-25535.log (that suffix will change on each page reload).

The error logging for zc156 has been modified to take the FPM installations into account, so you might try using the /includes/extra_configures/enable_error_logging.php (and the associated /admin/includes/extra_configures/enable_error_logging) from Zen Cart's GitHub v156 branch (https://github.com/zencart/zencart/tree/v156).