Tax Class Problem

[Bruce1952]

Hi all,

I was wondering if someone could point me in the right direction regarding an issue that I am having with some products not all regarding tax (GST). If I place an amount in the product price (Net) of $1.00 it should update the Product Price (Gross) to $1.10 which includes the GST of 10%.

In other products it works ok. Is there a way to find out what the issue might be because it appears to have something to do with the database and files copied when adding new products.

Any assistance would be great.

[twitchtoo]

do you have any modules installed? were the products copied in admin - linked or duplicated?

[Bruce1952]

do you have any modules installed? were the products copied in admin - linked or duplicated?

They were copied in admin. Yes they could have been linked at some time. I have a few modules installed on the site below is some:

Edit orders
Super Orders
Easy populate (not used)
Zen light box
Configure RCS
Cross sell
Simple Popup
ZX Slide Show
Cross Sell
Free Gift
Quick Updates
Fast and Easy Checkout

All modules seem to work ok but have not used Easy Populate on this site as yet.

[twitchtoo]

on the product that doesn't show taxes, when you click to edit it, is the tax class: set in the dropdown above products price?

[RodG]

Hi all,

I was wondering if someone could point me in the right direction regarding an issue that I am having with some products not all regarding tax (GST). If I place an amount in the product price (Net) of $1.00 it should update the Product Price (Gross) to $1.10 which includes the GST of 10%.

It should also work the other way, if you enter the gross price the net price should be getting updated.

In other products it works ok. Is there a way to find out what the issue might be because it appears to have something to do with the database and files copied when adding new products.
Any assistance would be great.

I've not experienced this as being a 'product' related issue, but I have experienced the issue of the data not being updated.

So, 1st things 1st.

ZenCart only stores the NET price in the products database. Any tax additions are calculated on the fly.
When entering a product price, as long as you enter the correct NET price you can ignore whatever is displayed in the GROSS box.

The Gross/Net price updates are handled by a little piece of javascript, so if you have javascript disabled (or if the code doesn't get loaded for some reason) then changing the price in one field will not change it in the other. On the occasions where I've found this doesn't work (or more often just stops working after a while), the 'cure' is to force a page refresh.

I believe the important thing to take out of this reply is that only the NET price is important. The Gross price can be considered as being for display purposes only.

If/when the change to one field doesn't result in a change to the other field it is because the javascript has failed.

Cheers
RodG