Zen cart version 1.5.0
I haven't upgraded site. It says fresh installation
PHP Version 5.4.36
MySQL 5.6.23
Plugin - Ultimate URLs
Genesis Theme

It's missing in the email as well. The other items are even missing if I log into the person account and check recent orders. No commonality that I can find, Checked a lot of different categories and products. It seems random but I'm sure there needs to be something the same. This is a new site by the way. Was still in the process of fixing minor things on site when order came in.

Still trying to figure out the logs and times. I'll post in a min