Google Ecommerce Tracking

[RodG]

Hi,

i have this myDEBUG file in log:

PHP Fatal error:  Class 'ec_analytics' not found in /usr/local/psa/home/vhosts/ ... /autoload_func.php on line 79 

i use Zen Cart v 1.5.4

Any suggestion ?

Thx

Not really enough information provided, but as DivaVocals stated, "Double check your installation.. sounds like you missed uploading a file" (specifically, the /includes/classes/observers/class.ec_analytics.php file)

Cheers
RodG

[jeking]

I've installed this on a client using Zen Cart 1.5.2. We're using the universal code in the footer and this plugin for ecommerce. Traffic data is working fine, but no ecommerce data.

Enable Ecommerce and Enable Enhanced Ecommerce Reporting are both on.

[jeking]

I've installed this on a client using Zen Cart 1.5.2. We're using the universal code in the footer and this plugin for ecommerce. Traffic data is working fine, but no ecommerce data.

Enable Ecommerce and Enable Enhanced Ecommerce Reporting are both on.

Looks like it's a delay in reporting. Data is starting to show up now in GA.

[RodG]

I've installed this on a client using Zen Cart 1.5.2. We're using the universal code in the footer and this plugin for ecommerce. Traffic data is working fine, but no ecommerce data.

If you're using both you are probably going to get page traffic double logged.

Cheers
RodG

[DivaVocals]

If that is the case, one of the two modules isn't reporting the pageviews.

Cheers
RodG

Not having ANY issues.. Seriously.. My client's marketing team are the ones who manage the GA stuff. They were the ones who pointed out that the ecommerce tracking was missing which is what led me to your module.. They have indicated to me that since I installed your module that everything is working correctly.. To be clear, I am NOT using any of the other Google Analytics modules for Zen Cart, I dropped the GA code that I got directly from Google Analytics..

[DivaVocals]

Okay for posterity sake.. Here's how I am using this module.. (so anyone following our comedy act here will be clear..)

• I have do not have any of the other Zen Cart modules or plugins installed on this site..
• I have installed your Ecommerce tracking module as per the readme..
• I manually add the regular GA code following the instructions from Google: Add the tracking code directly to your site

Everything works perfectly..

[RodG]

Got it guess we're both confused.. **lol**

Okay for posterity sake.. Here's how I am using this module.. (so anyone following our comedy act here will be clear..)

• I have do not have any of the other Zen Cart modules or plugins installed on this site..
• I have installed your Ecommerce tracking module as per the readme..
• I manually add the regular GA code following the instructions from Google: Add the tracking code directly to your site

Everything works perfectly..

Well, it *shouldn't* be 'working perfectly' because with this setup, any page where you've manually added the Google tracking code will (in theory) be recording double page hits. Once from the ec_analytics module and another from your manually added tracking code.

Those instructions from Google can/should be ignored - The code snippet mentioned there is inserted into every page on the site via the ec_analytics javascript.

Yes, I know that the google page (correctly) states "Don’t mix up tracking code snippets from different properties, and don’t reuse the same tracking code snippet on multiple domains", which I guess could imply that the 'snippet' inserted by ec_analytics isn't going to contain the site specific information, BUT the only different thing from site to site is the GOOGLE_UA number which is the reason why ec_analytics module needs this to be set on a site to site basis.
The rest of the 'snippet' is identical across all sites.

I would suggest that you do a 'view source' on the site where you are using ec_analytics modules and the manually added tracking code, and you'll almost certainly find two instances of

 <script>  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','//www.google-analytics.com/analytics.js','ga');

ga('create', 'UA-XXXXXXXX-X', 'auto');

There will be additional code after this (up to the closing /script tag) that will vary between the two implementations.

The manually added code will have:

  ga('send', 'pageview');
</script>

The ec_analytics added code will have

ga('require', 'ec');
ga('require', 'displayfeatures');
ga('send', 'pageview');
</script>

.... and there will be even more additions with the ec_analytics added code on the product info and checkout pages.

It is important that you don't have two instances of this:

 <script>  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','//www.google-analytics.com/analytics.js','ga');

ga('create', 'UA-XXXXXXXX-X', 'auto');
ga('send', 'pageview');
</script>

'cos in theory, Google will be recording a 'pageview' from each instance.

Cheers
RodG

[DivaVocals]

If I discover this is the case, How do I remove the pageview recording from your module??