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  1. #1
    Join Date
    Jun 2015
    Location
    Puyallup WA USA
    Posts
    9
    Plugin Contributions
    0

    Default Date of Birth still in Customer Account Creation

    When creating a new customer account the user is required to input their date of birth.

    I've turned off the DOB requirement in the admin panel and I've blanked out the minimum length of the field

    What else do I need to do?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Date of Birth still in Customer Account Creation

    We need more information
    Check the posting tips at the top when you reply
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  3. #3
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Date of Birth still in Customer Account Creation

    Especially a link to the site.

  4. #4
    Join Date
    Jun 2015
    Location
    Puyallup WA USA
    Posts
    9
    Plugin Contributions
    0

    Default Re: Date of Birth still in Customer Account Creation

    Sorry about that, I hope this is sufficient information.

    Site: secure.edbeckphotography.com/store

    Version: 1.5.4

    New installation

    Addons/contributions you have installed
    • Authorize.net gateway
    • Shopfast Theme


    Customizations:
    Configuration through the admin panel

    What type of server are you using?
    inMotion Hosting linux

    Are you installing locally?
    No

    What operating system?
    linux

    What version of PHP is installed on the server?
    5.3.28

    What version of MYSQL is installed on the server?
    5.6.23

    What you were doing when your problem occurred?
    Configuring client interface.

    What are the steps to reproduce the problem?
    1. Go to http://secure.edbeckphotography.com/...create_account
    2. Observe that "Date of Birth" is a required field.



    Have you attempted to fix the problem?
    Yes

    What steps have you taken?
    • Admin Home > Configuration > Customer Details > Date of Birth > False
    • Admin Home > Configuration > Minimum Values > Date of Birth > Blank
    • I've also tried setting the Minimum Value to "0"

  5. #5
    Join Date
    Sep 2008
    Location
    WA
    Posts
    555
    Plugin Contributions
    0

    Default Re: Date of Birth still in Customer Account Creation

    This is just a wild guess but I don't have DOB turned on and I have no problem. Do you already have customers with DOB entered into database? Maybe that is interfering? I'm interested now so I'll be back to find out what it is.

  6. #6
    Join Date
    Sep 2008
    Location
    WA
    Posts
    555
    Plugin Contributions
    0

    Default Re: Date of Birth still in Customer Account Creation

    Another question, what template are you using?

  7. #7
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Date of Birth still in Customer Account Creation

    I'd guess that your commercial template has replaced the standard Zencart Create Account form with its own. Search your template files for dob.

  8. #8
    Join Date
    Jun 2015
    Location
    Puyallup WA USA
    Posts
    9
    Plugin Contributions
    0

    Default Re: Date of Birth still in Customer Account Creation

    Quote Originally Posted by stevesh View Post
    I'd guess that your commercial template has replaced the standard Zencart Create Account form with its own. Search your template files for dob.

    I searched my template files for "dob" and for "date of birth" and found nothing.

    I looked at all the options on the template customization page and didn't find anything related to dob.

    I Googled Shopfast dob and Shopfast "date of birth" and haven't found anything.

    I've also contacted Shopfast to ask if they require a date of birth and have not heard back yet.

    Any other suggestions?

    Ed Beck

  9. #9
    Join Date
    Jun 2015
    Location
    Puyallup WA USA
    Posts
    9
    Plugin Contributions
    0

    Default Re: Date of Birth still in Customer Account Creation

    Quote Originally Posted by lruskauff View Post
    This is just a wild guess but I don't have DOB turned on and I have no problem. Do you already have customers with DOB entered into database? Maybe that is interfering? I'm interested now so I'll be back to find out what it is.
    There are no customers in the database. This is a fresh install.

  10. #10
    Join Date
    Jun 2015
    Location
    Puyallup WA USA
    Posts
    9
    Plugin Contributions
    0

    Default Re: Date of Birth still in Customer Account Creation

    Shopfast

 

 
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