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  1. #1
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    Default USPS Rates Wrong

    Forgive me if this has been answered before; I tried to search for it but didn't see it.

    The USPS rates on my site are way off.

    For instance, I have one product that is 5.0 pounds.
    My store postal code is 01701 (I assume this is what it uses?)
    The customer is 36027
    My shipping module is set to show retail prices.

    If I go to the USPS website, the rate for Priority Mail is $17.80.

    But on my website, the rate shows as $11.55

    My shipping module version date is 2014-01-26.

    Thanks in advance. Hopefully it's something simple.

    --Susie

  2. #2
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    Default Re: USPS Rates Wrong

    Try the current USPS October 30, 2014 K6 has updates for the November 2, 2014
    https://www.zen-cart.com/downloads.php?do=file&id=1292
    Linda McGrath
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  3. #3
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    Default Re: USPS Rates Wrong

    That made it worse! Now the rate shows as $10.40.

    Not sure what I'm doing wrong.

  4. #4
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    Default Re: USPS Rates Wrong

    Oh that's weird. Now it's back to showing $11.55. Must have been a cache problem when I installed the new module.

    But it still isn't what it should be. It should show $17.80. Well, 18.05 because I've added on .25 handling fee.

  5. #5
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    Default Re: USPS Rates Wrong

    Could you go to the Modules ... Shipping ... in you admin and edit the USPS shipping module and turn on the Debug to Logging ... then go to checkout_shipping ...

    Now, look in the directory:
    /logs

    and Zip the Shipping log that is generated and post it as an attachment on your next post?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  6. #6
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    Default Re: USPS Rates Wrong

    Sure...took me a while to find it because it's only in /logs if that directory already exists, otherwise it is in /cache.

    Added a product. The estimated shipping was back to $10.40. But this time I continued to the page that shows the final shipping charges and it showed as $15.90. Then I hit BACK in my browser until I got back to the page that showed estimated charges, and it had changed to $15.90.

    I have two logs, probably one from when it showed me estimated shipping and the second from when it showed me the actual shipping charges.

    Thanks, Susie
    shippinglogs.zip

 

 

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