USPS Rates Wrong

[Ajeh]

Could you go to the Modules ... Shipping ... in you admin and edit the USPS shipping module and turn on the Debug to Logging ... then go to checkout_shipping ...

Now, look in the directory:
/logs

and Zip the Shipping log that is generated and post it as an attachment on your next post?

[susb8383]

Sure...took me a while to find it because it's only in /logs if that directory already exists, otherwise it is in /cache.

Added a product. The estimated shipping was back to $10.40. But this time I continued to the page that shows the final shipping charges and it showed as $15.90. Then I hit BACK in my browser until I got back to the page that showed estimated charges, and it had changed to $15.90.

I have two logs, probably one from when it showed me estimated shipping and the second from when it showed me the actual shipping charges.

Thanks, Susie
shippinglogs.zip

[jimmie]

on usps are you choosing Flat rate box or Use Your own box, that will make a difference and commercial pricing vs retail pricing, in your logs i saw variable

[Ajeh]

You gave 2 logs for a product with a weight of 3.5 lbs ...

I see:
ZipOrigination: 32754
ZipDestination: 36027
Priority $10.15

and the other is:
ZipOrigination: 32754
ZipDestination: 01701
Priority Mail: $15.65

If I go to the USPS site and test these, I get the same quotes ... add in your $0.25 and you get the $10.40 and $15.90 ...

What are you testing on the USPS site that has different results?

[Ajeh]

An observation ...

You started the thread talking about a 5lb package but posted shipping logs for 3.5lb packages ...

Is it possible that on the USPS site you are checking quotes for 5lbs (which is $17.80) but on your site you are checking quotes with a package weighing 3.5lbs (which is less than $17.80)?

[susb8383]

Aha, now we're getting somewhere!

ZipOrigination: 32754

Where does ZenCart get the origin zipcode from? Now that you mention this, I do recall changing it once upon a time to be 32754 because that's where my one product was being drop shipped from. But now I have another product from a different state, so I'll have to figure out what to do. I might have to buy a special shipping module that lets me put in different source zipcodes by product. But I don't see where this is set. My store address shows as 01701.

You gave 2 logs for a product with a weight of 3.5 lbs ...

This is the real problem. I don't know where it gets 3.5 lbs from. I doublechecked the Products Shipping Weight field for the product I put in the cart, and it is 5.

Also, when I changed the setting so that it shows the weight on the shipping page, it shows as 5.

[Ajeh]

In your Zen Cart Admin in the Configuration ... Shipping/Packaging ... are settings for:
Country of Origin
Postal Code

You need those set correctly for where you are shipping from ...

Then, if you edit a Product, you need to check its Product Weight ... This is where the 5lbs or 3.5lbs is coming from ...

NOTE: Weight of the shipping quote is a combination of ALL Products in the shopping cart plus any weight on Attributes if you are using them ...