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  1. #1
    Join Date
    Feb 2008
    Location
    Earlsboro, OK
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    15
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    Default Email not working when orders placed: "Could not instantiate mail function"

    This is the message that appears when an order is placed.

    Email Error: Could not instantiate mail function.

    What's going on.

    Ann Watson
    [email protected]

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Email not working when orders placed: "Could not instantiate mail function"

    Have you checked the similar threads at the bottom of this post?
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Feb 2008
    Location
    Earlsboro, OK
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    15
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    Default Re: Email not working when orders placed: "Could not instantiate mail function"

    I did and my email transport is set to PHP which is suggested by hosting site. We have used this system for 7 years and I have not changed anything since the 26th at 5:58am (last working email from Zen cart system). It just stopped receiving any emails initiated within Zen Cart.

  4. #4
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    3,378
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    9

    Default Re: Email not working when orders placed: "Could not instantiate mail function"

    Suggest to check with your host if they have made any changes on the server after the 26th 5:58am.

  5. #5
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    9

    Default Re: Email not working when orders placed: "Could not instantiate mail function"

    You can use these to assist in determining if the emails are being generated and for possible reasons they are not passed on properly

    https://www.zen-cart.com/downloads.php?do=file&id=1644
    One can look to see if an email has been generated using phpmyadmin or through the admin with this
    https://www.zen-cart.com/downloads.php?do=file&id=101
    Zen-Venom Get Bitten

  6. #6
    Join Date
    Feb 2008
    Location
    Earlsboro, OK
    Posts
    15
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    0

    Default Re: Email not working when orders placed: "Could not instantiate mail function"

    Thank You so very much for all the help. It is finally working.

    Ann

  7. #7
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Email not working when orders placed: "Could not instantiate mail function"

    Can you post what you found out for another that finds this post
    Zen-Venom Get Bitten

 

 

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