WorldPay Module version 3.0 - Support thread

[Evil Rob]

Can anyone help me please ?

Its the part of the module below i am having problems with, my site and another test site will not display in the admin/customers section using 1.55b on one site and 1.55d on our next new test site

Manual tells you that you should have ....

New page in admin section which you get to by clicking on Admin--> Customers--> World Payments Page Logs all WorldPay responses including cancelled transactions (and what was in the shopping cart)

Both my sites have it missing

Many thanks

[DrByte]

Can anyone help me please ?

Its the part of the module below i am having problems with, my site and another test site will not display in the admin/customers section using 1.55b on one site and 1.55d on our next new test site

Manual tells you that you should have ....



Both my sites have it missing

Many thanks

The instructions say to go to Admin->Modules->Payment, and click on WorldPay, and click Install. That's supposed to add the menu item to the Customers menu.

[Evil Rob]

Thank You Dr Byte

Your help is always gratefully appreciated

On both my sites this is not the case and wondered if anybody had had the same problem with world pay not apprearing so you can install that part of the module

Worldpay is working fine, i just cant see the extra bit that shows failed transactions etc..

[DrByte]

Thank You Dr Byte

Your help is always gratefully appreciated

On both my sites this is not the case and wondered if anybody had had the same problem with world pay not apprearing so you can install that part of the module

Worldpay is working fine, i just cant see the extra bit that shows failed transactions etc..

Then it could be that you didn't upload the admin files to your admin directory. Remember, the "YOUR_ADMIN" folder isn't the literal foldername. The files in that folder (and its subfolders) need to be uploaded to your *real* admin foldername and its subfolders.

The menu item gets inserted when the payment module is installed: lines 433-438 of /includes/modules/payment/worldpay.php

Then when the menu is drawn, it relies on the related defines in the /your_real_admin_foldername/includes/languages/english/extra_definitions/worldpay_response.php file but if that file doesn't exist or its contents damaged then the menu item won't show.

[Evil Rob]

Taking onboard Dr Bytes advice and comments i did a complete uninstall and then re installed it taking lots of care and taking my time..

And hey Presto its working

Now that would be great if i had not done it 3 times previously!!

I think the moral here is to not do it late at night where your tired

[niccol]

Guys,

Thanks for the work on the module. I am working my way through the install of it for the first time. All comments are meant constructively.

Are the following files actually needed:

Your_Store_Directory/worldpay_suhosin.php
Your_Store_Directory/wpcheck.php

I understand what they do, but cannot see any reference to them in the rest of the module.

[niccol]

Well, I definitely had some callback issues. basically, the session not being recreated on return from Worldpay.

That was solved by setting 'Force Cookie Use' to false in Zen Cart.

Dr. Byte, if you are available can we have a quick chat to see how to solve this in a more permanent way? There is quite a lot of stuff in this module that needs to be tidied up and I am happy to do that. But it would be good to get a foolproof solution to the callbacks first.

Nick