Sorry, I just cropped a copy of email I sent elsewhere (i'm not the most techy to be honest )

Step 1 confirms address and then step 2 gives the shipping details etc. but it just reloads the step 1 page without offering any shipping.

To test my website I have created both UK and US addresses, the UK one didn't go pat page 1 so I have tried the US which worked fine. I then set up a new UK account same address which also worked fine but not the existing account.