Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
    Plugin Contributions
    1

    Default Expired Specials active even after being deleted and/or RED status

    I just realized that a few products were showing to be discounted.
    Reviewing specials, those products were special but expired in 2014. Status box is RED.
    Deleted the special and discounted price is still showing in red with original price struckout.

    Other than that, I have done no troubleshooting.
    zc1.5.4 upgraded from 1.5.3 in July 2015 by uploading the zc1.5.4 changed files after verifying no core edits to those files.

    This is one where the special has been deleted
    http://chainweavers (dot) com/index.php?main_page=product_info&cPath=1_13&products_id=647

    Ideas? Things to check?
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Expired Specials active even after being deleted and/or RED status

    Is that possibly using SaleMaker on that one ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
    Plugin Contributions
    1

    Default Re: Expired Specials active even after being deleted and/or RED status

    No, not in Salemaker.

    Since I just noticed the issue, it could have been present prior to the upgrade from 1.5.3 to 1.5.4.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Expired Specials active even after being deleted and/or RED status

    Edit that Product and check its master_categories_id ... sounds like it "thinks" it is in a SaleMaker Category ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
    Plugin Contributions
    1

    Default Re: Expired Specials active even after being deleted and/or RED status

    Edited each product that is showing a Red, sale price by adding a dot to the product description.

    Category ID = 13

    Product has attributes but attributes do not affect pricing.
    Product priced by attributes = NO

    We seldom use Salemaker or Specials since most of our products are priced by attributes. We have to use coupons because of attribute pricing. That is why no one has noticed the problem (except customers who have been getting a discounted price for quite some time).

    Heck, this could go back to pre-1.5.3 update which was performed Aug 2014. Specials end date was May 2014
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Expired Specials active even after being deleted and/or RED status

    Just to double check ... can you peek at your SaleMaker and check that none of them might include the master_categories_id that is on these Products?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
    Plugin Contributions
    1

    Default Re: Expired Specials active even after being deleted and/or RED status

    It'll have to wait a few minutes. There's more than that now. Got a call to rush home 'cuz every item in one master category is now being discounted that %. Wasn't like that this morning when I started the thread because there is one order that would have been discounted.

    Looking through admin logs for anything strange.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  8. #8
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
    Plugin Contributions
    1

    Default Re: Expired Specials active even after being deleted and/or RED status

    Whew. Back now.

    OK. Looked at Salemaker. One master category was checked that was not checked yesterday, nor earlier today. If that master category had been checked, an order which was placed around 11am today would have been discounted and it was not.

    Unchecked that master category and major catastrophe averted.
    Unchecking that master category also removed the discount from the items which caused me to ask the original question at 9am.

    AFAIK, no one has visited that particular salemaker item within the past 24 hours. Admin logs may prove me wrong. If any authorized person did it, it would be me because all other admin users are disabled from that entire admin tab. It would not be the first time, mystery checkboxes were ticked on/off.

    Thank you Linda. All is well in the discounting world for now. Just think how much trouble us users could get into IF categories, products AND attributes could be put on sale or special.

    Hoping to find an admin log entry of when/how that box got checked.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Expired Specials active even after being deleted and/or RED status

    Maybe someone accidentally clicked one?

    Maybe someone moved a Category into a SaleMaker Category? (I have not tried that one, but it is a thoughts)

    Maybe you have spooks on the site ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
    Plugin Contributions
    1

    Default Re: Expired Specials active even after being deleted and/or RED status

    Anything is possible. But it is really difficult for me to go through the steps which would have been

    Check the one category which contained the items first described.
    Then later in the day
    Uncheck that category and check the master category which contains our most popular items.

    And only a SuperAdmin can do that and the only SuperAdmin is ME.

    Would those checkbox checks and unchecks be expected to be found in the admin activity logfile? I haven't made it that far yet. I missed Beer-thirty, so taking care of important tasks first.

    You say moved. I am easily confused. Aren't there only checkboxes to include categories into salemaker sale?

    I do not rule out the spooks.

    Thank you for pointing me in a direction that I would not have gone because I would have bet money on that box not being checked.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. v151 USPS update notice inside admin–BOLD RED even...
    By d0ugparker in forum General Questions
    Replies: 6
    Last Post: 10 Sep 2016, 10:12 PM
  2. v151 Why isn't my specials not showing prices with red text and old with strike through?
    By oavs in forum Setting Up Specials and SaleMaker
    Replies: 6
    Last Post: 5 Dec 2013, 04:44 AM
  3. how to prevent image from being deleted when a product is deleted?
    By denniszc in forum All Other Contributions/Addons
    Replies: 7
    Last Post: 7 Mar 2013, 03:01 PM
  4. Tax displaying on price even after being set to false.... HELP
    By bonniedevil in forum Basic Configuration
    Replies: 0
    Last Post: 29 Jun 2011, 05:15 PM
  5. active cart button shows red
    By rayleighstamps in forum Managing Customers and Orders
    Replies: 0
    Last Post: 14 Nov 2008, 12:19 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg