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  1. #1
    Join Date
    Oct 2015
    Location
    Redding, CA
    Posts
    1
    Plugin Contributions
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    Default Internal Server Error (500) When uploading new image

    I am getting Internal Server error (500) when adding a new item to my website.
    It happens when I try to add an image to the item.
    When I click on preview it takes a second and error message occurs.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Internal Server Error (500) When uploading new image

    Please provide information in the posting tips at the top when you reply
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jul 2012
    Posts
    16,816
    Plugin Contributions
    17

    Default Re: Internal Server Error (500) When uploading new image

    As a friendly reminder/note seeing that this appears to be the first post as a forum member:
    Have you already posted about this issue? If so, DO NOT POST a duplicate. Instead, reply to your existing post, with MORE information.
    NOTE: When making a new post, be sure to include relevant information such as:
    What version of Zen Cart are you using?
    Has your site been upgraded? When? From what version(s)?
    If you've upgraded, HOW did you upgrade? (official upgrade procedure or an automated script from your hosting company?)
    What plugins/addons have you installed? When? If your problems are payment-related, what payment module(s) are you using? If it's shipping-related, which shipping module(s) are you using?
    If your problems are language-pack related (non-English), have you checked that all the language files are loaded and correct?
    HOW did you install Zen Cart? (upload via FTP and run zc_install, or a one-click install from your hosting company? (one-click installs might mean you don't have enough information about your site/server to make customizations easily))
    What version of PHP and MySQL is your server using? (See Admin->Tools->Server Info)
    WHEN did the problem "start"? How does that compare with other events of your hosting company, changes you've made to your site files/addons, or your admin settings, etc?
    Please post the contents of related "debug logs" generated by Zen Cart (wrap the content in [code] and [/code] tags please!).
    If this is your first store, have you tested all aspects of transactions before going live?
    In what ways is your site customized or different from a brand new uncustomized install?
    Please post your site URL* so we can take a look at it. This is especially important if you're encountering display/layout problems, so the problem can be seen directly.
    If you're encountering problems that could be related to your server or hosting company, include the name of your hosting company (not their URL).
    HAVE YOU LOOKED IN THE FAQ AREA for answers to your question? (ie: a search for your error message or what you want to edit/change, etc)
    Have you searched the FORUM for your error message or for answers to the question you're asking?

    Also read the "Before You Post" and "Forum Do's and Don'ts" to be sure you provide at least the basics of information in your post. The more detail you supply, the more likely you'll get a usable answer. If you don't give enough information then you'll likely just get a reply asking for more info, or worse: no reply at all. We'd rather give excellent answers than have to ask you more questions!

    *NOTE: Search engines index this Zen CartŪ support site very quickly. Posting your URL will cause your site and your post to show up in search engines. If you want to prevent that, put spaces between each letter of the domain name in your URL.
    Also some details about the image(s) might help like the resolution. Are you using an image handler, etc..
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #4
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Internal Server Error (500) When uploading new image

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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