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  1. #1
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    Default Image and files still remains in server even after delete

    Hi Friends ,
    I badly need your help . Website is http://www.babysawyer.com/ and its in zencart . the problem is this

    I have changed the logo from .png to a new one in .jpg . the new one is showing fine but the old logo is still showing although I delete it from server .

    new or current logo http://www.babysawyer.com/includes/t...mages/logo.jpg

    old or previous logo http://www.babysawyer.com/includes/t...mages/logo.png

    THE REASON FOR CHANGING THE LOGO FROM .PNG TO .JPG IS SIMPLY BECAUSE IF I UPLOAD THE NEW IMAGE AS .png THE OLD ONE STILL SHOWS . SO I HAVE TO CHANGE IT TO ANOTHER EXTENSION.


    THE SERVER I AM USING IS GODADDY . I HAVE UPLOADED THE FOLDER LOCATION VIEW( AS I SEE IN MY CPANEL AND FTP) . THERE YOU WILL SEE logo.png DOESN'T EXIST STILL ITS SHOWING IN DIRECT URL

    http://www.babysawyer.com/includes/t...mages/logo.png

    I need your help to sort you this .

    NOTE : I EVEN FACE THE SAME PROBLEM WHEN I DOWNLOAD ANY STYLE SHEET AND ADD SOME CSS , THE NEW CHANGES DOESN'T COME TO EFFECT . WHAT I MEAN IS THIS . suppose I download the stylesheet from theme folder say stylesheet.css there i change the background from white to blue and upload it back . but the changes will not show, if i see the css file via url new changes won't show but if i rename the file to stylesheet1.css all the new chanegs will show now

    I have transferred all files to another server http://dipinfotech.co.in/ to recheck , there this issue doesn't arise at all (this one is not a godaddy server)

    I HAVE CONTACTED THE GO DADDY PEOPLE THEY SAID ITS NOT THEIR PROBLEM NEED TO CONTACT THE ZENCART FORUM .

    I HAVE EVEN SHOWED THE
    https://www.babysawyer.com/includes/...mages/logo.png DOESN'T SHOW THE IMAGE
    while http://www.babysawyer.com/includes/t...mages/logo.png shows it

    IN CASE ANY ONE WANTS TO KNOW THE THEME IS http://themes.loxdesign.net/mars/

    PLEASE PLEASE HELP ME . A BIG THANK IN ADVANCE
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	ftp.jpg 
Views:	46 
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ID:	15730   Click image for larger version. 

Name:	cpanel.jpg 
Views:	63 
Size:	52.0 KB 
ID:	15731  

  2. #2
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    Default Re: Image and files still remains in server even after delete

    zencart version in 154

  3. #3
    Join Date
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    Default Re: Image and files still remains in server even after delete

    The png image is not found

    The jpg image is being displayed
    Zen-Venom Get Bitten

  4. #4
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    Default Re: Image and files still remains in server even after delete

    Thanks for the quick reply .

    this is what I see even after cache clear . browser is chrome


    screenshot taken after your reply
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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ID:	15732   Click image for larger version. 

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Views:	35 
Size:	20.2 KB 
ID:	15733  

  5. #5
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    Default Re: Image and files still remains in server even after delete

    This is in firefox after cache clearance

    The main problem is not jpg or png . the main problem is whenever I download an image or css from godaddy server do so changes AND AGAIN Upload in , the changes doesn't come in effect instead the old files /codes shows( the one that was in server b4 i reuplaoded ) but this is not happening with php files and not even in another server , there if i upload a new file the changes are immediate .

    That's why i have make the log from png to jpg as uploading new png logo no coming to effect

    Godaddy says in zencart issue , ask forum .


    Thanks in advance
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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ID:	15734   Click image for larger version. 

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Views:	34 
Size:	32.6 KB 
ID:	15735  

  6. #6
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    Default Re: Image and files still remains in server even after delete

    in addition see this . i uploaded the logo as logo1.png in server

    kindly check this , same url ( difference is https)

    https://www.babysawyer.com/includes/...ages/logo1.png

    http://www.babysawyer.com/includes/t...ages/logo1.png

    DIFFERENT IMAGES

  7. #7
    Join Date
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    Default Re: Image and files still remains in server even after delete

    logo.png was not found on this server - means that this file is NOT on the server
    i uploaded the logo as logo1.png in server
    DIFFERENT IMAGES
    What do you mean by "DIFFERENT IMAGES "??
    They are in the same location with the same name - logo1.png
    Zen-Venom Get Bitten

  8. #8
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    Default Re: Image and files still remains in server even after delete

    this is what i mean by different images . kindly see the attached screenshot .
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	http.jpg 
Views:	26 
Size:	21.0 KB 
ID:	15741   Click image for larger version. 

Name:	https.jpg 
Views:	40 
Size:	21.4 KB 
ID:	15742  

  9. #9
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    Default Re: Image and files still remains in server even after delete

    this is what i mean by different images
    That is not what I am seeing - I am seeing the same image

    Who is your internet provider??
    Many do not update their records very often so you will see cached data

    You might use one of the free proxies to view these changes
    Zen-Venom Get Bitten

  10. #10
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    Default Re: Image and files still remains in server even after delete

    Thanks to hear that you are watching same image . which image are you seeing can you please confirm . also can you please confirm if its a zencart issue or not , so that I can conform my Client

 

 
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