Issue with order confirmation emails

[carlman]

Hello!
I haven't officially opened my web shop yet, I'm trying to sort out all the images and text messages etc. I just did a test order and got the confirmation email and it really looks bad! Almost everywhere I get the "technical terms" for the headers instead of for instance "Delivery adress" or "Billing address". I really did believe that these parts are there in the shop from the beginning, without me having to do a lot of changes, but maybe not....

Can you help me out and let me know which file to edit etc?

Thanks for all help!

[stevesh]

One or more of your language files is missing or corrupted. Use the Admin - Tools - Developers Tool Kit to search for one of those strings to find the file.

https://www.zen-cart.com/content.php...rcase-words%29

[mc12345678]

One or more of your language files is missing or corrupted. Use the Admin - Tools - Developers Tool Kit to search for one of those strings to find the file.

https://www.zen-cart.com/content.php...rcase-words%29

Problem with that process??? If the file(s) are missing or corrupt, there will be nothing to find...

Now do that with an intact operational cart? Golden... :)

More than likely the file affected is: includes/languages/YOUR_LANGUAGE/YOUR_TEMPLATE/checkout_process.php

The base version of the file should be: includes/languages/english/checkout_process.php and is what is used if one does not exist in the directory(ies) above. If you are going to modify the file, the recommendation is to copy it to the above path and then edit the new copy rather than the base version.

[carlman]

Thanks for your reply!
My Swedish checkout_process.php looks Ok to me.
However, I did find the text below, in /includes/classes/order.php



To me it looks like the text on the right side is the basic text that i see in the order confirmation.
I feel that it instead should be links to values that automatically put the right headers etc there....

i don't know what to change though.
Do you think it should look like this or should I try and change something?

Thanks again for all help, you're gold!

[lat9]

You don't need to add any "code", per se. Like mc12345678 and stevesh have indicated, you've got some missing constants in a language file.

Check each of your /includes/languages/<language> folders; it appears that you've missing the language file named checkout_process.php (you can copy the version from the /english folder to make any language-specific changes).

[carlwhat]

Thanks for your reply!
My Swedish checkout_process.php looks Ok to me.
However, I did find the text below, in /includes/classes/order.php

To me it looks like the text on the right side is the basic text that i see in the order confirmation.
I feel that it instead should be links to values that automatically put the right headers etc there....

i don't know what to change though.
Do you think it should look like this or should I try and change something?

Thanks again for all help, you're gold!

i would not change the order classes file for this problem.

as MC stated, the base file is here:

includes/languages/english/checkout_process.php

i would start there. now assuming you have your language correctly set to swedish (Admin > Localization > Languages), the location of the file would change to:

includes/languages/swedish/checkout_process.php

and if you wanted to make changes , the recommendation is to move them to within your template directory.

when you say:

Swedish checkout_process.php looks Ok to me.

please post an image of that file, because that should be where the base definition for these variables are.

good luck!

[frank18]

You should have these 2 files (taken from recent download of this pack):

admin/includes/languages/swedish/orders.php

<?php 
/** 
 * @package admin 
 * @copyright Copyright 2003-2007 Zen Cart Development Team 
 * @copyright Portions Copyright 2003 osCommerce 
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0 
 * @version $Id: orders.php 6214 2007-04-17 02:24:25Z ajeh $ 
 */ 
 /* 
 * Zen Cart version 1.5.0 - 
 * @Swedish Translation 2011 - Signs FrilansReklam, www.frilansreklam.se 
 * @Swedish support - www.zencart.nu - Svenska Zen Cart 
 */ 
define('HEADING_TITLE', 'Order'); 
define('HEADING_TITLE_SEARCH', 'Order ID:'); 
define('HEADING_TITLE_STATUS', 'Status:'); 
define('HEADING_TITLE_SEARCH_DETAIL_ORDERS_PRODUCTS', 'S&ouml;k p&aring; Produkt Namn eller <strong>ID:XX</strong> eller Artikelnr '); 
define('TEXT_INFO_SEARCH_DETAIL_FILTER_ORDERS_PRODUCTS', 'S&ouml;k Filter: '); 
define('TABLE_HEADING_PAYMENT_METHOD', 'Betalning<br />Frakt'); 
define('TABLE_HEADING_ORDERS_ID','ID'); 
 
define('TEXT_BILLING_SHIPPING_MISMATCH','Betalnings- och leveransadresserna &auml;r inte samma '); 
 
define('TABLE_HEADING_COMMENTS', 'Kommentarer'); 
define('TABLE_HEADING_CUSTOMERS', 'Kunder'); 
define('TABLE_HEADING_ORDER_TOTAL', 'Order Total'); 
define('TABLE_HEADING_DATE_PURCHASED', 'Orderdatum'); 
define('TABLE_HEADING_STATUS', 'Status'); 
define('TABLE_HEADING_TYPE', 'Order Typ'); 
define('TABLE_HEADING_ACTION', '&Aring;tg&auml;rd'); 
define('TABLE_HEADING_QUANTITY', 'Antal.'); 
define('TABLE_HEADING_PRODUCTS_MODEL', 'Artikelnr'); 
define('TABLE_HEADING_PRODUCTS', 'Produkter'); 
define('TABLE_HEADING_TAX', 'Moms'); 
define('TABLE_HEADING_TOTAL', 'Total'); 
define('TABLE_HEADING_PRICE_EXCLUDING_TAX', 'Pris (exkl)'); 
define('TABLE_HEADING_PRICE_INCLUDING_TAX', 'Pris (inkl)'); 
define('TABLE_HEADING_TOTAL_EXCLUDING_TAX', 'Total (exkl)'); 
define('TABLE_HEADING_TOTAL_INCLUDING_TAX', 'Total (inkl)'); 
 
define('TABLE_HEADING_CUSTOMER_NOTIFIED', 'Kund meddelad'); 
define('TABLE_HEADING_DATE_ADDED', 'Datum inlagd'); 
 
define('ENTRY_CUSTOMER', 'Kund:'); 
define('ENTRY_SOLD_TO', 'S&Aring;LD TILL:'); 
define('ENTRY_DELIVERY_TO', 'Leverans till:'); 
define('ENTRY_SHIP_TO', 'FRAKT TILL:'); 
define('ENTRY_SHIPPING_ADDRESS', 'Leveransadress:'); 
define('ENTRY_BILLING_ADDRESS', 'Faktureringsadress:'); 
define('ENTRY_PAYMENT_METHOD', 'Betalningsmetod:'); 
define('ENTRY_CREDIT_CARD_TYPE', 'Kreditkorts typ:'); 
define('ENTRY_CREDIT_CARD_OWNER', 'Kreditkorts &auml;gare:'); 
define('ENTRY_CREDIT_CARD_NUMBER', 'Kreditkorts nummer:'); 
define('ENTRY_CREDIT_CARD_CVV', 'Kreditkorts CVV Nummer:'); 
define('ENTRY_CREDIT_CARD_EXPIRES', 'Kreditkort giltligt till:'); 
define('ENTRY_SUB_TOTAL', 'Delsumma:'); 
define('ENTRY_TAX', 'Moms:'); 
define('ENTRY_SHIPPING', 'Frakt:'); 
define('ENTRY_TOTAL', 'Total:'); 
define('ENTRY_DATE_PURCHASED', 'Orderdatum:'); 
define('ENTRY_STATUS', 'Status:'); 
define('ENTRY_DATE_LAST_UPDATED', 'Senast uppdaterad:'); 
define('ENTRY_NOTIFY_CUSTOMER', 'Meddela kund:'); 
define('ENTRY_NOTIFY_COMMENTS', 'Bifoga kommentarer:'); 
define('ENTRY_PRINTABLE', 'Skriv ut order'); 
 
define('TEXT_INFO_HEADING_DELETE_ORDER', 'Radera Order'); 
define('TEXT_INFO_DELETE_INTRO', '&Auml;r du s&auml;ker p&aring; att du vill radera denna order?'); 
define('TEXT_INFO_RESTOCK_PRODUCT_QUANTITY', 'F&ouml;rnya produktkvantiteten'); 
define('TEXT_DATE_ORDER_CREATED', 'Datum Inlagd:'); 
define('TEXT_DATE_ORDER_LAST_MODIFIED', 'Senast &auml;ndrad:'); 
define('TEXT_INFO_PAYMENT_METHOD', 'Betalnings metod:'); 
define('TEXT_PAID', 'Betald'); 
define('TEXT_UNPAID', 'Obetald'); 
 
define('TEXT_ALL_ORDERS', 'Alla Ordrar'); 
define('TEXT_NO_ORDER_HISTORY', 'Ingen Order Historik Finns'); 
 
define('EMAIL_SEPARATOR', '------------------------------------------------------'); 
define('EMAIL_TEXT_SUBJECT', 'Order Uppdatering'); 
define('EMAIL_TEXT_ORDER_NUMBER', 'Ordernummer:'); 
define('EMAIL_TEXT_INVOICE_URL', 'Detaljerad order:'); 
define('EMAIL_TEXT_DATE_ORDERED', 'Orderdatum:'); 
define('EMAIL_TEXT_COMMENTS_UPDATE', '<em>Kommentarer för din order är: </em>'); 
define('EMAIL_TEXT_STATUS_UPDATED', 'Din order har uppdaterats till följande status:' . "\n"); 
define('EMAIL_TEXT_STATUS_LABEL', '<strong>Ny status:</strong> %s' . "\n\n"); 
define('EMAIL_TEXT_STATUS_PLEASE_REPLY', 'Vänligen svara på detta epostmeddelande om du har några fr&aring;gor.' . "\n"); 
 
define('ERROR_ORDER_DOES_NOT_EXIST', 'FEL: Ordern finns inte.'); 
define('SUCCESS_ORDER_UPDATED', 'LYCKAT: Ordern har blivit uppdaterad.'); 
define('WARNING_ORDER_NOT_UPDATED', 'Varning: Ingen &auml;ndring har valt. Ordern uppdaterades inte.'); 
 
define('ENTRY_ORDER_ID','Ordernummer '); 
define('TEXT_INFO_ATTRIBUTE_FREE', '&nbsp;-&nbsp;<span class="alert">GRATIS</span>'); 
 
define('TEXT_DOWNLOAD_TITLE', 'Order Nerladdnings Status'); 
define('TEXT_DOWNLOAD_STATUS', 'Status'); 
define('TEXT_DOWNLOAD_FILENAME', 'Filnamn'); 
define('TEXT_DOWNLOAD_MAX_DAYS', 'Dagar'); 
define('TEXT_DOWNLOAD_MAX_COUNT', 'Sammanr&auml;kning'); 
 
define('TEXT_DOWNLOAD_AVAILABLE', 'Tillg&auml;nglig'); 
define('TEXT_DOWNLOAD_EXPIRED', 'Avslutad'); 
define('TEXT_DOWNLOAD_MISSING', 'Finns inte p&aring; servern'); 
 
define('IMAGE_ICON_STATUS_CURRENT', 'Status - Tillg&auml;nglig'); 
define('IMAGE_ICON_STATUS_EXPIRED', 'Status - Avslutad'); 
define('IMAGE_ICON_STATUS_MISSING', 'Status - Saknas'); 
 
define('SUCCESS_ORDER_UPDATED_DOWNLOAD_ON', 'Nerladdningen har aktiverats'); 
define('SUCCESS_ORDER_UPDATED_DOWNLOAD_OFF', 'Nerladdningen har inaktiverats'); 
define('TEXT_MORE', '... mer'); 
 
define('TEXT_INFO_IP_ADDRESS', 'IP Adress: '); 
define('TEXT_DELETE_CVV_FROM_DATABASE','Radera CVV fr&aring;n databasen'); 
define('TEXT_DELETE_CVV_REPLACEMENT','Raderad'); 
define('TEXT_MASK_CC_NUMBER','Maskera detta nummer'); 
 
define('TEXT_INFO_EXPIRED_DATE', 'Giltlig till:<br />'); 
define('TEXT_INFO_EXPIRED_COUNT', 'nedr&auml;knat antal:<br />'); 
 
define('TABLE_HEADING_CUSTOMER_COMMENTS', 'Kund<br />Kommentar'); 
define('TEXT_COMMENTS_YES', 'Kund kommentar - JA'); 
define('TEXT_COMMENTS_NO', 'Kund kommentar - NEJ'); 
 
define('SELECT_ORDER_LIST', 'G&aring; till order'); 
define('BUTTON_TO_LIST', 'Orderlista'); 
define('TEXT_WHOIS_LOOKUP', 'Who-Is s&ouml;kning'); 
?>

includes/languages/swedish/checkout_process.php

<?php 
// 
// +----------------------------------------------------------------------+ 
// |zen-cart Open Source E-commerce                                       | 
// +----------------------------------------------------------------------+ 
// | Copyright (c) 2003 The zen-cart developers                           | 
// |                                                                      | 
// | http://www.zen-cart.com/index.php                                    | 
// |                                                                      | 
// | Portions Copyright (c) 2003 osCommerce                               | 
// +----------------------------------------------------------------------+ 
// | This source file is subject to version 2.0 of the GPL license,       | 
// | that is bundled with this package in the file LICENSE, and is        | 
// | available through the world-wide-web at the following url:           | 
// | http://www.zen-cart.com/license/2_0.txt.                             | 
// | If you did not receive a copy of the zen-cart license and are unable | 
// | to obtain it through the world-wide-web, please send a note to       | 
// | [email protected] so we can mail you a copy immediately.          | 
// +----------------------------------------------------------------------+ 
// $Id: checkout_process.php 1969 2005-09-13 06:57:21Z drbyte $ 
// 
 /* 
 * Zen Cart version 1.5.0 - 
 * @Swedish Translation 2011 - Signs FrilansReklam, www.frilansreklam.se 
 * @Swedish support - www.zencart.nu - Svenska Zen Cart 
 */ 
 
define('EMAIL_TEXT_SUBJECT', 'Order Bekräftelse'); 
define('EMAIL_TEXT_HEADER', 'Order Bekräftelse'); 
define('EMAIL_TEXT_FROM',' från ');  //added to the EMAIL_TEXT_HEADER, above on text-only emails 
define('EMAIL_THANKS_FOR_SHOPPING','Tack för att Ni handlat hos oss!'); 
define('EMAIL_DETAILS_FOLLOW','Följande är information från din order.'); 
define('EMAIL_TEXT_ORDER_NUMBER', 'Ordernummer:'); 
define('EMAIL_TEXT_INVOICE_URL', 'Detaljerad faktura:'); 
define('EMAIL_TEXT_INVOICE_URL_CLICK', 'Klicka här för detaljerad faktura'); 
define('EMAIL_TEXT_DATE_ORDERED', 'Orderdatum:'); 
define('EMAIL_TEXT_PRODUCTS', 'Produkter'); 
define('EMAIL_TEXT_SUBTOTAL', 'Delsumma:'); 
define('EMAIL_TEXT_TAX', 'Moms:        '); 
define('EMAIL_TEXT_SHIPPING', 'Frakt: '); 
define('EMAIL_TEXT_TOTAL', 'Total:    '); 
define('EMAIL_TEXT_DELIVERY_ADDRESS', 'Leveransadress'); 
define('EMAIL_TEXT_BILLING_ADDRESS', 'Faktureringsadress'); 
define('EMAIL_TEXT_PAYMENT_METHOD', 'Betalningsmetod'); 
 
define('EMAIL_SEPARATOR', '------------------------------------------------------'); 
define('TEXT_EMAIL_VIA', 'via'); 
 
// suggest not using # vs No as some spamm protection block emails with these subjects 
define('EMAIL_ORDER_NUMBER_SUBJECT', ' Nr: '); 
define('HEADING_ADDRESS_INFORMATION','Adress Information'); 
define('HEADING_SHIPPING_METHOD','Frakt metod'); 
?>