Results 1 to 6 of 6
  1. #1
    Join Date
    Jan 2015
    Posts
    191
    Plugin Contributions
    0

    Default Facebook thumbnail image?

    When I post a product page link on Facebook, I get this little pencil thumbnail. Does anyone know where or what to change the thumbnail? Thanks!

    Name:  fb.jpg
Views: 211
Size:  8.3 KB

  2. #2
    Join Date
    Mar 2006
    Location
    Rosebud, Victoria, Australia
    Posts
    310
    Plugin Contributions
    2

    Default Re: Facebook thumbnail image?

    There are plugins around which enable you to add the details Facebook, Twitter etc. require. They will pickup your original product image and use it. Thus the social media sites will then get the larger image.
    Zen Cart 1.5.5e, PHP 5.3.29 MySQL 5.5.42

  3. #3
    Join Date
    Jan 2015
    Posts
    191
    Plugin Contributions
    0

    Default Re: Facebook thumbnail image?

    I don't really care about the size, I'm just not selling pencils. Thanks, I go look around for a plugin.

  4. #4
    Join Date
    Jul 2012
    Posts
    16,817
    Plugin Contributions
    17

    Default Re: Facebook thumbnail image?

    Quote Originally Posted by CosmosK View Post
    I don't really care about the size, I'm just not selling pencils. Thanks, I go look around for a plugin.
    Fyii, there is a distinction though between presenting the image that is the medium sized, small sized, and large sizzed image (all images could have the same resolution) in that each image could present a different view of the product or whatever is decided to be displayed for each product's different sized image...

    Can't say that that was the intention of lloyd_borrett, but none-the-less there is a difference in the image presented even if all images are the same "size".
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: Facebook thumbnail image?

    Quote Originally Posted by CosmosK View Post
    When I post a product page link on Facebook, I get this little pencil thumbnail. Does anyone know where or what to change the thumbnail? Thanks!
    I've a client that posts product links on FB on an almost daily basis and he's never reported this issue. I can't ever seeing this particular image on FB either.

    Could you please provide a link to your FB page when I/we can see this 'live'. It may provide a clue as to where it is coming from (and therefore what needs to be changed).

    Cheers
    RodG

  6. #6
    Join Date
    Mar 2006
    Location
    Rosebud, Victoria, Australia
    Posts
    310
    Plugin Contributions
    2

    Default Re: Facebook thumbnail image?

    Most Zen Cart templates don't provide the information Facebook, Twitter etc. need to find what you want to be the hero image for a product page. Facebook will thus just make an attempt at it, and will more than likely decide on any sort of image early on the page well before it gets to the image you think should be the hero image. I suspect that's what's happening in your case.

    If you take a look at the source code to a page like https://www.scubadoctor.com.au/dives...oducts_id=3960 you'll see a bunch of meta tags in the <head> to tell Facebook what it should use.

    Code:
    <meta property="og:site_name" content="The Scuba Doctor Dive Shop" />
    <meta property="fb:app_id" content="1379362135704555" />
    <meta property="fb:admins" content="643082922,709231463,100000903418809,1761507821" />
    <meta property="og:street-address" itemprop="street-address" content="1/49 Peninsula Ave" />
    <meta property="og:locality" content="Rye" />
    <meta property="og:region" content="VIC" />
    <meta property="og:postal-code" content="3941" />
    <meta property="og:country_name" content="Australia" />
    <meta property="og:email" content="[email protected]" />
    <meta property="og:phone_number" content="+61 3 5985 1700" />
    <meta property="og:type" content="og:product" />
    <meta property="og:title" content="Scuba Doctor Crayfish Season Professional Kit - Special Offer - The Scuba Doctor Dive Shop" />
    <meta property="og:url" content="https://www.scubadoctor.com.au/diveshop/index.php?main_page=product_info&amp;products_id=3960" />
    <meta property="og:image" content="https://www.scubadoctor.com.au/diveshop/images/scuba_doctor/crayfish-season-2015-special-offer.jpg" />
    <meta property="og:description" content="SPECIAL OFFER FOR THE CRAYFISH SEASON The 2015 Crayfish Season Pro Kit from The Scuba Doctor combines the favourite, tried and proven, products used by our local expert cray bashers: the brilliant Dive Perfect Stubby LED-1000 Dive Light for finding the crays, the magnificently durable Apollo Kevlar Commercial 3 mm Dive" />
    <meta property="og:condition" content="NewCondition" />
    <meta property="product:retailer_part_no" content="CRAY-PRO-2015"/>
    <meta property="og:category" content="Scuba Packages" />
    <meta property="product:price:amount" content="269" />
    <meta property="product:price:currency" content="AUD"/>
    <meta property="og:availability" content="InStock" />
    Then there's more meta tags to tell Twitter what to use.

    These meta tags are put there using an appropriate Zen Cart plugin.

    Then Facebook, Twitter and other social meta sites that can read and use these meta tags do so. Then you get the hero image and other information you want highlighted.

    Best regards, Lloyd Borrett.
    Zen Cart 1.5.5e, PHP 5.3.29 MySQL 5.5.42

 

 

Similar Threads

  1. v154 facebook not showing thumbnail
    By diptimoy in forum General Questions
    Replies: 0
    Last Post: 24 Nov 2015, 12:13 PM
  2. facebook share thumbnail Problem when image has including space
    By jennydutch in forum Setting Up Categories, Products, Attributes
    Replies: 3
    Last Post: 11 Aug 2014, 11:51 AM
  3. v151 Facebook thumbnail not relating to product image
    By adamtlhern in forum General Questions
    Replies: 10
    Last Post: 30 Jul 2013, 08:54 PM
  4. Facebook Thumbnail Problem.
    By ilovekr in forum General Questions
    Replies: 1
    Last Post: 29 May 2013, 10:25 AM
  5. thumbnail image rollovers
    By awhite in forum Setting Up Categories, Products, Attributes
    Replies: 0
    Last Post: 6 Jun 2007, 03:51 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg