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  1. #1
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    Default Origin of Country for Shipping not working

    I am not sure what I did here, but I installed about 6 months ago and must have done something wrong when I choose my country of origin. I am trying to install the USPS module and I get this error on my shipping modules page: United States Postal Service - USPS can only ship from USA. But your store is configured with another origin! See Admin->Configuration->Shipping/Packaging. (Also see my attached screen shot.) I have also added a screen shot of my shipping/packaging in configuration. I don't believe what I have is correct "USA" and that is the only option I have. How do I add other options?
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	Zen Cart Origin Issue.jpg 
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ID:	15858   Click image for larger version. 

Name:	UntitledZen Cart Origin issue 2.jpg 
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Size:	40.4 KB 
ID:	15857  

  2. #2
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    Default Re: Origin of Country for Shipping not working

    Could you answer the Posting Tips?

    What version of USPS shipping module do you have installed?

    If you go to the Locations / Taxes ... Countries ... and find the USA what do you see for the settings? And in the URL what do you see for the cID= in that URL?

    In the Configuration ... Shipping/Packaging ... what is your setting on the:
    Postal Code
    Enter the Postal Code (ZIP) of the Store to be used in shipping quotes. NOTE: For USA zip codes, only use your 5 digit zip code.
    I cannot quite read that zip code from the image that you posted ...
    Linda McGrath
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  3. #3
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    Default Re: Origin of Country for Shipping not working

    Quote Originally Posted by Ajeh View Post
    Could you answer the Posting Tips?

    What version of USPS shipping module do you have installed?

    If you go to the Locations / Taxes ... Countries ... and find the USA what do you see for the settings? And in the URL what do you see for the cID= in that URL?

    In the Configuration ... Shipping/Packaging ... what is your setting on the:


    I cannot quite read that zip code from the image that you posted ...
    The version is USPS RateV4 Intl RateV2 - May 31, 2015 Version K7

    Locations / Taxes ... Countries settings are as follows: Country = USA, ISO Codes= US and USA, Status is ON. In the editing section I have Name: USA, ISO Code (2): US, ISO Code (3) USA, Address format: 2 and Status is active for shipping.

    URL: 1&cID=1&action=edit

    Configuration/Shipping/Packaging settings:

    Country of Origin USA
    Postal Code 10977
    Enter the Maximum Package Weight you will ship 50
    Package Tare Small to Medium - added percentage:weight 0:4
    Larger packages - added packaging percentage:weight 10:0
    Display Number of Boxes and Weight Status 3
    Order Free Shipping 0 Weight Status 0 Info
    Shipping Estimator Display Settings for Shopping Cart 0
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1

    The zip is the zip to my dropshipper.

  4. #4
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    Default Re: Origin of Country for Shipping not working

    Did you delete your countries and add them back in?

    Normally, there are 244 countries and the United States is cID 223 ...

    This is actually coded in the USPS shipping module to use 223 ...
    Linda McGrath
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  5. #5
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    Default Re: Origin of Country for Shipping not working

    That is where I am not sure. I can't have imagined doing that. I have designed 50 sites using Zen cart in the past. It would have been a mistake if I did. Any way I can add them back and how?

  6. #6
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    Default Re: Origin of Country for Shipping not working

    Can you do a screen shot or your Countries page in the Admin?

    NOTE: be sure not to include the URL with your secret admin directory on it ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  7. #7
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    Default Re: Origin of Country for Shipping not working

    Here you go and thank you so much for your dedicated help.
    Attached Images Attached Images  

  8. #8
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    Default Re: Origin of Country for Shipping not working

    Is this site a Live Site or are you just testing an install?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  9. #9
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    Default Re: Origin of Country for Shipping not working

    Its live.

  10. #10
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    Default Re: Origin of Country for Shipping not working

    I should say it is live but I am adding a new dropshipper to my site.

 

 
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