Express Checkout Automatic Account Creation issue

[leione]

To tie back to the OP, the setting of auto-create an account doesn't work like described by the OP. Setting to true won't shortcut going through the checkout process, data that is needed for the store to process the purchase will still be collected. If you have something between the shopping cart page and checkout_payment that needs to be filled out which is bypassed by use of expres checkout with paypal express then two things, evaluate how badly you need that extra information (customers tend to prefer quick and easy checkout) and two if needed, then disable the express checkout portion, but would still recommend the auto-account creation...

Hi mc12345678,

Thank you for your comment, yes, I totally misunderstand how the auto create account work, it was just the symptom for our issue.

we understand quick and easy checkout is preferred by customers, however, what 's happened if customer prefer do not use paypal payer email to register with us? we selling girls clothing and a portion of customers use their boyfriend card or paypal account to make the payment, even their address are same, there are still a auto created account！ we have use zen cart for 8 years, and I have read lots of post from you and DrByte, I am really appreciate what you guys done for all of us. however, is there any way to get ride of things? let customer choose the email they want to register and separate the paypal payer's email with zencart account?

Best Regards

[DrByte]

If the customer creates an account in your store before commencing PayPal Express checkout, Zen Cart is designed to use PayPal only for payment, and the rest of the transaction is placed inside that existing customer account. No new account is created in that situation.

[leione]

Hello DrByte,

That is exactly same in our store, customer create account before using paypal checkout, (we do not have paypal express checkout button shown in product or shopping cart page), even before they add any information , the account just simply created by email and password only, which is fast and easy checkout do, and when they try to checkout from shopping cart, they have to provide all shipping data, on the check out page only paypal and west union option can be chosen, however, it's looks like when customer using paypal make the payment, and their paypal email not same as register email, after payment completed, a new account been created.

If this is not normal, guess something wrong with our code. May I ask where should I look at for the error? the paypal support team thought it is our zen cart store

allowed a new account been created during paypal page return to store.


Best Regards

[DrByte]

I have no experience with Fast And Easy Checkout, other than I know it changes a LOT of what Zen Cart normally does. Perhaps it interferes with the way a normal Zen Cart and PayPal Express transaction are designed to behave.