Missing order total modules

[hubert]

Hello,

I'm in the process of upgrading to 1.5.4 and I've scratched my head to blood looking into this matter :

- I've checked my files 3...4 times
- I've checked file permissions
- I've check ending tags and trailing lines or spaces
- I've removed and re-installed the modules from the admin
- I have no debug files coming

and still no luck.

Before my upgrade, on the checkout confirmation page I could read :

Sub-Total: $50.75
Reward Points: 32 : -$1.60
FL TAX 7.0%: $3.44
Tip: $4.00
Delivery Area
(Yellow Zone): $3.50
Total: $60.09
Reward Points earned 49


and now

Sub-Total: $19.95
FL TAX 7.0%: $1.40
Tip: $2.44
Store Pickup (Walk In): $0.00
Total: $23.79
16 Reward Points earned:


I had 7 lines, I only have 6 now.

I don't know why the ot_reward_points module doesn't seem to be registered as installed and I don't know where to look to get the info.

Thanks for your help

Hubert

[RodG]

I don't know if this will be of any help, but there should be two files for each of the installed modules.

The 'main' files (that hold all the code) should be found as
/includes/modules/order_total/ot_moduleName.php

The matching language files for these should be found as
/includes/languages/english/modules/order_total/ot_moduleName.php (typical installation)

Also, check (from the store admin) - modules->order_totals. Do they appear there? Are they enabled? Is the sort order correct for your environment?

Cheers
RodG

[hubert]

- Files are there,
- permissions are 644,
- file endings are ?> without anything after,
- modules are installed with right (i.e. the same as in 1.5.0) settings including sort orders.
...
scratch scratch scratch

[mc12345678]

Hello,

I'm in the process of upgrading to 1.5.4 and I've scratched my head to blood looking into this matter :

- I've checked my files 3...4 times
- I've checked file permissions
- I've check ending tags and trailing lines or spaces
- I've removed and re-installed the modules from the admin
- I have no debug files coming

and still no luck.

Before my upgrade, on the checkout confirmation page I could read :

Sub-Total: $50.75
Reward Points: 32 : -$1.60
FL TAX 7.0%: $3.44
Tip: $4.00
Delivery Area
(Yellow Zone): $3.50
Total: $60.09
Reward Points earned 49


and now

Sub-Total: $19.95
FL TAX 7.0%: $1.40
Tip: $2.44
Store Pickup (Walk In): $0.00
Total: $23.79
16 Reward Points earned:


I had 7 lines, I only have 6 now.

I don't know why the ot_reward_points module doesn't seem to be registered as installed and I don't know where to look to get the info.

Thanks for your help

Hubert

Umm, in the first entry, reward points were used to reduce the overall price. In the second they were not used, just accumulated. It could be that some of the "names" were different (change of language files) but do the math and that's what the difference is... Buy enough things with that one customer and eventually if all is still setup "correctly" reward points out to be available to make the purchase and reduce the overall price again.

[hubert]

The problem is not the math, maths are ok, the problem is the absence of the line
Reward points nbr -value

[mc12345678]

The problem is not the math, maths are ok, the problem is the absence of the line
Reward points nbr -value

The missing line is where reard points have not been subtracted from one's account... It would seem that in order to use reward points, one must have reward points to use.... Otherwise in a way, what's the point of tracking any kind of points? Would just be, meet criteria to always be rewarded or not. So what are the criteria in your store to earn or use reward points?

[hubert]

Yes, I confirm, the customer has points to reward as the checkout payement page is showing points and asking to use the points.
So on checkout payement there's some point and the module is working, and on checkout confirmation, no rebate.

But let me redo the whole upgrade from scratch... I'll let you know if I end up with the same problem.

[mc12345678]

And just to confirm, when you do/did the upgrade you used the latest version of each plugn to install and that you basically rebuilt the software but upgraded the database in accordance with: http://www.zen-cart.com/entry.php?3-...d-of-upgrading