Moving servers causing error on Index.php

[RFree190]

I've recently moved servers from a shared hosting to a VPS on BlueHost.
I uploaded the files to the new server and imported my MySQL backup.
But, when I go to my domain, I get the raw code from the index.php page.

<?php
/**
 * index.php represents the hub of the Zen Cart MVC system
 * 
 * Overview of flow
 * <ul>
 * <li>Load application_top.php - see {@tutorial initsystem}</li>
 * <li>Set main language directory based on $_SESSION['language']</li>
 * <li>Load all *header_php.php files from includes/modules/pages/PAGE_NAME/</li>
 * <li>Load html_header.php (this is a common template file)</li>
 * <li>Load main_template_vars.php (this is a common template file)</li>
 * <li>Load on_load scripts (page based and site wide)</li>
 * <li>Load tpl_main_page.php (this is a common template file)</li>
 * <li>Load application_bottom.php</li>
 * </ul>

Etc, etc...

Can anyone point me in the right direction to get this fixed?

Thanks,
Rick

[carlwhat]

there is more than likely a problem with your apache configuration. apache is not interpreting your script as a php script. it is just serving it as a straight text file.

you might want to first check if your server has php loaded on it... look in:

/etc/apache/apache.conf

and look for something similar to:

LoadModule php5_module modules/libphp5.so

i am not an apache expert by any stretch, but that is where i would begin...

good luck!

[RodG]

Can anyone point me in the right direction to get this fixed?

From the command line on the server please enter the following commands (one at a time)

apachectl -M | grep php
and
apachectl -M | grep mime

If you see outputs like
php5_module (shared)
and
mime_module (shared)

It means we need to dig deeper.

If the commands return with no output at all it means that you need to install the modules.

What operating system is you VPS using? Centos, Debian, Ubuntu, windows? Other.

Cheers
RodG

[DrByte]

I've recently moved servers from a shared hosting to a VPS on BlueHost.

Fastest fix is to contact Bluehost, to get their assistance with properly provisioning the VPS ... even if you've not paid for managed services.

[RFree190]

My best guess is that the VPS is running PHP. I have another domain on the same VPS running ZenCart with no problem.
I'll be trying the other suggestions too, along with contact BlueHost for support.

Thanks for the assistance!
Rick

[RodG]

My best guess is that the VPS is running PHP

Guessing should be last resort, not the 1st step to a diagnosis.

I have another domain on the same VPS running ZenCart with no problem.

That narrows things down a LOT.

Not enough to make a diagnosis though.

My current line of thought is now down to folder or file permissions. However, this assumes that all other configs are correct.

I'll be trying the other suggestions too, along with contact BlueHost for support.

Hmmm, interesting. The 1st suggestion was a matter of what the postee would do. I somewhat expanded on this, and gave a couple of specific *tests* for you to perform, so that you could report your results so we can move forward. I also asked a couple of other questions. I didn't actually 'suggest' anything that would or could invoke a fix, the only other suggestion being to contact your host.

In short, there are/were no other 'suggestions' to follow.

The questions and tests designed to take the guesswork out of the equation have been ignored.
The remaining question has been unanswered, and typically, at this stage I'd be asking other, more pertinent questions, based on this new revelation that you have a working ZenCart on the VPS.

I don't see much point in asking them now though, because I'm sure that they will go unanswered as you go your own merry way anyway.

Bluehost support is pretty much your only option - At least they are in a position to actually test/check things, whereas everyone else has to depend on you doing the same test/checks and reporting your findings before we can move forward. Without your feedback we are completely in the dark still. Bluehost is therefore your only hope (other than self diagnosis). This is not a Zencart issue, but it isn't a server issue either (else the other install wouldn't be working), so I'm guessing that unless they see something really 'obvious', they are going to pass the buck back to you (I hope I'm wrong) - and I don't know where you'll go from there 'cos I for one am no longer interested walking you through the diagnostic process.

Cheers
RodG

[RFree190]

Thanks for your reply RodG. ( And Carl and DrByte)
Seemed to me there were three suggestions to try. Check for PHP, your suggestion and DrBytes suggestion to contact my host.
Seems like I figured out successfully that PHP was running correctly on my server. I don't work with Shell access or at the root of my server very well, so I was a little hesitant to try those suggestions, so I took DrByte's advice next and went to my host for help. Turns out, it was a simple slash in my configure.php file that was causing all the trouble. The file worked correctly on my shared hosting, but moving it to my VPS, it stopped.

I'm back up and running. Sorry if I took you away from more pressing needs to try and help a stuck zenner.

Cheers back at ya!