Store Isn't Loading

[strugglingnovice]

This morning when I tried to access Zen Cart I got a wrong username/password error - I haven't changed anything, but I was unable to login, so I clicked on the Password Reset Button, but never received a password reset email - now when I try to access it, it tries to load, but stalls out, the screen flashes and displays Username and Password again, but not the username/password error. Are there issues with ZenCart this morning? By clicking on the password reset button have I messed anything up? My cart is operating, I'm getting orders, I just can't login.

Thanks to anyone who can help me.

[kobra]

Are there issues with ZenCart this morning?

ZenCart is not centrally run from anywhere - your install is standalone so there can be nothing that ZenCart has control over.

I suggest that you load your host provided phpmyadmin and follow the FAQ steps

https://www.zen-cart.com/content.php...28i-lost-it%29

Then once in check all your settings, email settings, etc...

[strugglingnovice]

Thanks for the help, Cobra.

[store-support]

Another thing is if you know what version of zencart you are using?
If You cant access admin maybe you got hacked?
Due to security reasons its good idea to use latest zencart release.