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  1. #1
    Join Date
    Aug 2013
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    Default Need HELP! Customer login page submit button is missing

    Long story short, My website was hacked and all items that I was selling was missing, My host said he would fix the problem, he removed my entire site version from 1.3.9 to 1.5.4, I thought all was good until I tried to create a mock sign in and there is no submit button, for some reason my host is not returning my emails which is not like him, I have no clue what to do, I am don't know anything about coding or where to even go in Cpanel to fix this issue, I have searched google and other forms, however I am clueless. If this helps this is the email he sent me after finishing:

    1. Removed the entire old site as it was way outdated and patched
    2. Installed the latest version in the main directory, no more splash page
    3. Added all the popular mods
    4. Replaced the database altogether to avoid problems
    5. Used the original template with some modifications for continuity

    I saw on someone's thread that said do this: <div class="buttonRow forward" style="display: none;">
    <input type="image" title=" Send Now " alt="Send Now" src="includes/templates/black_pure_free/buttons/english/button_send.gif">
    </div>
    ##
    <div class="buttonRow back" style="display: none;">
    <a href="http://skylanterns.ca/index.php?main_page=index&view_cart=true&callback=jQuery162066105028545095_13613 87408337&_=1361387408516">
    </div>

    So...

    Go to your zencart admin screen and under TOOLS menu, click "Developers Toolkit"

    Then, put the text in red (above), into the final input field, select catalog/admin from the dropdown, and click the button.

    And this is what mine's says:
    /home/kreative/public_html/zcadmin1029/server_info.php

    Line #120 : hr {display: none; font-size: 11px;}

    Hope this helps.
    Last edited by mscheryl01; 29 Feb 2016 at 06:43 PM. Reason: Added more info

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    Default Re: Need HELP! Customer login page submit button is missing

    As a stock install does not exhibit this failure you really need to get with the individual that upgraded your install
    Zen-Venom Get Bitten

  3. #3
    Join Date
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    Default Re: Need HELP! Customer login page submit button is missing

    Unfortunately he's not returning my emails, since he updated my website he has not responded to me, so I'm pretty much on my own, that's why I'm reaching out for help.

  4. #4
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,688
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    Default Re: Need HELP! Customer login page submit button is missing

    Can you provide us with an address? yoursiteDOTcom if you wish to hide it from the search engines.
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

  5. #5
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    Default Re: Need HELP! Customer login page submit button is missing


  6. #6
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
    Posts
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    Default Re: Need HELP! Customer login page submit button is missing

    You have a fatal error some where hence the partial white page and missing end of page.
    Look in your logs folder for error logs, and paste the contents of the newest file. (remove any sensitive info like admin folder name etc)

    Also remove the docs folder from your install, because now it was very easy to determine which version you are probably running.

  7. #7
    Join Date
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    Default Re: Need HELP! Customer login page submit button is missing

    [Tue Mar 01 14:54:34 2016] [error] [client 180.76.15.161] File does not exist:

  8. #8
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    Default Re: Need HELP! Customer login page submit button is missing

    Can you tell me how to get to my Docs folder? Never mind found it.

  9. #9
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    Default Re: Need HELP! Customer login page submit button is missing

    Just to let you know I am very clueless with Cpanel although I am trying since all of this. I did go into the Template file TPI_module_create_account_php to see if I can find any errors in there but I don't have a clue what I'm looking for, didn't want to mess up anything so just left it alone.

  10. #10
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Need HELP! Customer login page submit button is missing

    I did go into the Template file TPI_module_create_account_php
    Where was this file??

    includes/templates/template_default/templates/
    or
    includes/templates/classic/templates/
    Zen-Venom Get Bitten

 

 
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