Results 1 to 5 of 5

Hybrid View

  1. #1
    Join Date
    Jul 2015
    Location
    Pennsylvania, United States
    Posts
    11
    Plugin Contributions
    0

    Default Unable to add products

    I searched, but did not find this problem anywhere. I did see references to similar problems where an error was given, however I see no error messages, it just fails.

    I have set up categories (I.E. pens) successfully. If I go to a category and click new product, I am presented with the page to fill in the details. This page has two buttons - preview and cancel. After filling in all the details, I click preview. After a few moments, I am kicked back to the main admin page as though I clicked the 'Admin Home' navigation link.

    To rule out a file corruption possibility (even though no error message is displayed), I reloaded the admin files from a freshly downloaded copy of ZC 1.5.5.



    What are my options here? I would like to get this site off the ground soon, as our show season is starting and I would like to get my products on the website before the first craft show the end of April.

    From the version page:

    Zen Cart 1.5.5
    Database Patch Level: 1.5.5
    v1.5.5 [2016-02-29 20:18:31] (New Installation-v155)
    v1.5.5 [2016-02-29 20:18:31] (New Installation-v155)


    Server Host: <redacted>
    Server OS: Linux 2.6.32-673.8.1.lve1.4.3.el6.x86_64
    Server Date: 03/28/2016 23:00:15
    Server Up Time: 23:00:15 up 23 days, 22:10, 0 users, load average: 1.75, 1.15, 0.88
    HTTP Server: Apache
    PHP Version: 5.6.18 (Zend: 2.6.0)
    PHP File Uploads: On
    Upload Max Size: 32M
    PHP Memory Limit: 192M
    POST Max Size: 32M
    Database: MySQL 5.5.45-cll-lve
    Database Host: localhost (127.0.0.1)
    Database Date: 03/28/2016 23:00:15
    Database Data Size: 445 kB
    Database Index Size: 449 kB
    MySQL Slow Query Log Status: On
    MySQL Slow Query Log File: /var/lib/mysql/ahs3-slow.log
    MySQL Mode: (None set)

    If you want the PHP details, or any other details, ask (and tell me where to find them if something other than PHP details from the version page in the ZC admin section).

  2. #2
    Join Date
    Jul 2012
    Posts
    16,816
    Plugin Contributions
    17

    Default Re: Unable to add products

    When on your admin page(s), does the URI include https:? Do you have a SSL certificate applicable to your admin's URI path? I've seen this before but trying to remember if it is sessions related or something else...

    Do you have any myDebug logs in your logs directory? Feel free to post the contents of your most recent here, but also obscure your admin directory folder name where it is provided.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Jul 2015
    Location
    Pennsylvania, United States
    Posts
    11
    Plugin Contributions
    0

    Default Re: Unable to add products

    The dev site is not SSL-enabled, there is no certificate.

    As for debug logs, there are logs - the most recent one does not appear to have anything to do with this issue:

    [28-Mar-2016 01:58:52 America/Montreal] PHP Fatal error: Call to a member function get_template_dir() on null in /<server path redacted>/includes/languages/english/credit_cards.php on line 46

    There are 2 from today. Both have the same entry - what I show here.

  4. #4
    Join Date
    Jul 2015
    Location
    Pennsylvania, United States
    Posts
    11
    Plugin Contributions
    0

    Default Re: Unable to add products

    Looks like the easy product add-on was causing the problem. I nuked it, and things are working. Prior to that, I tried adding a self-signed certificate (still in place, by the way), however uploads still failed. Looks like the easy uploader was causing my issues all along.

  5. #5
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Unable to add products

    Looks like the easy product add-on was causing the problem
    This fact was not listed in your initial posting
    Zen-Venom Get Bitten

 

 

Similar Threads

  1. Unable to add products
    By nohope587 in forum Setting Up Categories, Products, Attributes
    Replies: 2
    Last Post: 3 Jul 2010, 11:58 AM
  2. Unable to add Categories or manufacturers, but i can add products
    By nigelt74 in forum Setting Up Categories, Products, Attributes
    Replies: 3
    Last Post: 6 May 2010, 03:22 AM
  3. Unable to add new products
    By JustinPS in forum Templates, Stylesheets, Page Layout
    Replies: 1
    Last Post: 1 Jul 2009, 03:19 PM
  4. Unable to add products, PHP errors
    By jrim in forum General Questions
    Replies: 0
    Last Post: 18 May 2009, 08:41 PM
  5. New Site - unable to add products
    By Stuff4Toys in forum General Questions
    Replies: 4
    Last Post: 29 Jan 2009, 07:04 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg