Cannot install shipping modules

[Man from Mars]

I am in the middle of adding a shipping module and went to add modules to shipping when following the set up instructions, I found that there is no install facilities showing (see attached screen image). Can anyone advise me what is wrong?



Both 'Payment' and 'Order Total' show install options.

[mc12345678]

This is symptomatic of a partial blank page, please see the following on how to address: http://www.zen-cart.com/content.php?124-blank-page

[Man from Mars]

Thank you for responding. The only thing I have in the cache folder is the following line:

installerConfigKeys|a:1:{s:8:"language";s:7:"english";}logfilename|s:27:"Mar-26-2016_07-37-16-CJ25gs";installerConfigInfo|a:0:{}

As I'm a complete novice, I wouldn't start being able to understand what it means.
There doesn't seem to be anything amiss as the site works ok. Any other ideas why install isnt available. Did / have I deleted something I shouldn't have?

[kobra]

The only thing I have in the cache folder is the following line

If you are using ZenCart v1.5.4 then look in the /logs folder for mydebug files and most likely adm_debug files

[Man from Mars]

If you are using ZenCart v1.5.4 then look in the /logs folder for mydebug files and most likely adm_debug files

I have had a look in the log files and found this occurring error:
[08-Apr-2016 12:36:26 Europe/London] PHP Warning: reset() expects parameter 1 to be array, null given in /home/cluster-sites/3/a/MySite/public_html/catalog/admin/includes/classes/object_info.php on line 29
[08-Apr-2016 12:36:26 Europe/London] PHP Warning: Variable passed to each() is not an array or object in /home/cluster-sites/3/a/MySite/public_html/catalog/admin/includes/classes/object_info.php on line 30

I have a copy of the file concerned. Can you check if there is an error within it please?

[kobra]

What are your server details?
php version
mysql ver
etc

[Man from Mars]

What are your server details?
php version
mysql ver
etc

Hi Kobra,
I may be a little thick, but I am not sure what you mean. Are you saying that these are missing from this page or are you asking me a question?

My server PHP setting to 5.5 although when you look at below it only registers 5.3.3
MySQL v = Server: mysql3.clusterdb.net via TCP/IP
Server type: MariaDB
Server version: 10.0.14-MariaDB - MariaDB Server
Protocol version: 10
User: [email protected]
Server charset: UTF-8 Unicode (utf8)

Apache/2.2.15 (Red Hat)
Database client version: libmysql - 5.1.73
PHP extension: mysqli Documentation
PHP version: 5.3.3

Is there anything else you need to know?

Also, can I replace any files that control the shipping element of the site. I may have pressed delete when the option was there on the right of the screen?

[mc12345678]

Unfortunately the error seen is more than likely not a result of the specific file identified but by information that isn't passed to that file correctly/sufficiently.

Two things I would suggest, the first is more likely the issue, but:
1) verify that you have loaded both the includes/modules/shipping associated module as well as the languages file that accompanies it: includes/languages/shipping/

2) install lat9's mydebug backtrace as it may provide more information in the log about this error. After installation, access the admin modules, shipping area again. Goto the logs folder and again post the contents with the admin directory again obscured.

[Design75]

Unfortunately the error seen is more than likely not a result of the specific file identified but by information that isn't passed to that file correctly/sufficiently.

Two things I would suggest, the first is more likely the issue, but:
1) verify that you have loaded both the includes/modules/shipping associated module as well as the languages file that accompanies it: includes/languages/shipping/

2) install lat9's mydebug backtrace as it may provide more information in the log about this error. After installation, access the admin modules, shipping area again. Goto the logs folder and again post the contents with the admin directory again obscured.

I agree with mc12345678, that the issue is most likely a missing language file

[kobra]

Could also be incompatibility with php version as your reporting PHP version: 5.3.3

Zen Cart v1.5.4 is designed for PHP 5.5 and PHP 5.6 (and is compatible with PHP 5.3.7* and PHP 5.4 if posted bugfixes are researched and applied)

https://www.zen-cart.com/content.php...o-run-zen-cart