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  1. #11
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,949
    Plugin Contributions
    96

    Default Re: Migrating to a new server

    Woo-hoo! Congratulations on your migration.

  2. #12
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Migrating to a new server

    It's not a domain issue. You can see the old store at tacticaloffense.com/shop/
    But you are having to rig this install to get to your actual .com domain
    /home2/usrname/public_html/root/store/heres_where_the_store_is
    This will continue to be an issue into the future - I was just suggesting that you get it corrected now and avoid these issues in the future
    It is an easy thing to do on their end - you will have to adjust things after they have done it

  3. #13
    Join Date
    Aug 2012
    Posts
    106
    Plugin Contributions
    0

    Default Re: Migrating to a new server

    Quote Originally Posted by kobra View Post
    But you are having to rig this install to get to your actual .com domain

    This will continue to be an issue into the future - I was just suggesting that you get it corrected now and avoid these issues in the future
    It is an easy thing to do on their end - you will have to adjust things after they have done it
    I have called the tech support and the only way to do it is to set up now hosting and re-migrate everything over. The host company can only change the primary domain on VPS accounts which I do not have.

    I still may do do that I jsut dont have the patience right now to work on migrating everything again at the moment.

  4. #14
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Migrating to a new server

    I have called the tech support and the only way to do it is to set up now hosting and re-migrate everything over
    You might have to escalate this with their support but as I stated before
    Quote Originally Posted by KoBra
    In WHM they only need to "modify account" and change the domain and save

  5. #15
    Join Date
    Aug 2012
    Posts
    106
    Plugin Contributions
    0

    Default Re: Migrating to a new server

    Quote Originally Posted by kobra View Post
    You might have to escalate this with their support but as I stated before
    Since my hosting is cloud hosting (a step above their regular shared hosting but still below their VPS) they couldn't do it. I did decide this morning that I want it done right so we worked out a plan that has them downgrading me to regular shared hosting, renaming the account from the .co to the .com, and then upgrading back to the cloud hosting. Hopefully by days end everything will be running as it should be.

    Thanks for everyone's input and assistance!!

    KoBra, email is down right now so sending you a PM.

 

 
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