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  1. #11
    Join Date
    Jun 2015
    Posts
    27
    Plugin Contributions
    0

    Default Re: Checkout page doesn't load when purchasing a gift certificate

    It happened when departing the shopping cart towards checkout_shipping/checkout_payment. However I have got it working! I started disabling other order total modules and when ot_loyalty_discount is disabled it works great! I appreciate all the help, and if anyone has an idea why disabling ot_loyalty_discount fixed it I'd really like to know, I'll be exploring it myself.

  2. #12
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Checkout page doesn't load when purchasing a gift certificate

    when ot_loyalty_discount is disabled it works great!
    The fact that you had several addon modules installed should have been disclosed up front

    I see that you are relatively new - but in the future Please read the posting tips at the top when posting and provide the information outlined there...

    Glad you sussed this one though

  3. #13
    Join Date
    Jun 2015
    Posts
    27
    Plugin Contributions
    0

    Default Re: Checkout page doesn't load when purchasing a gift certificate

    will do, sorry if I caused any headaches. I absolutely appreciate the help

  4. #14
    Join Date
    Jul 2012
    Posts
    16,817
    Plugin Contributions
    17

    Default Re: Checkout page doesn't load when purchasing a gift certificate

    Those that post here do so (as far as I know) because they want to or are willing to not because they "have to". Good brain teasers tend to keep things interesting and there certainly are learning points throughout the above discussion.

    But yes, Monday morning quarterbacking it perhaps that information would have been known to provide and if it were known that "all those" order total modules were a part of the problem this thread probably wouldn't have been started.

    While I think the point about answering the questions related to the posting tips has been made, the last thing needed is for someone who has a problem with how their site is operating to not want to post because of receiving such "should have known to post" comments. At least when someone is putting their best foot forward in seeking assistance and answering questions that are asked when insufficient information was originally provided.

    Posting the list of order total modules up front for all issues is non-beneficial and it appears was only discovered as a part of ‎following the code from the point where there was no problem to the next location where satisfactory response was to be provided. This is the exact type of review that is helpful in diagnosing the issue whether the OP does so or someone helping does.
    Last edited by mc12345678; 2 May 2016 at 11:23 PM. Reason: some reason extra hash tags were added during copy/paste
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 
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